Andy, I'll respond briefly. Anything else we should take off-list.
1. The domain did expire. If you had taken a look at it yesterday morning you would have seen that it was available to be registered. 2. Much of the confusion in the records is due to their mixture of internal and external addresses. 3. I realize it's a mess and we have communicated the problems of their setup to them. However, we are not engaged to provide those services to them. You jumped to the conclusion that it was our job and we were not doing it. It is not our job, though we do help them out on a pro-bono basis occassionally to minimize our own bounces for the services we do provide to them...and because they are a valued client. Darin. ----- Original Message ----- From: "Andy Schmidt" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Saturday, May 31, 2003 3:59 PM Subject: RE: [Declude.JunkMail] SkanskaUSA.com in disarray Hi Darin, No - the domain has been back for a while - but it's a terrible mess. See: http://www.dnsreport.com/tools/dnsreport.ch?domain=skanskausa.com for an independent review. A) their name server lists has the following NS records: dns-sku-par-0. cbru.br.ns.els-gms.att.net. dbru.br.ns.els-gms.att.net. cmtu.mt.ns.els-gms.att.net. dmtu.mt.ns.els-gms.att.net. Obivously "dns-sku-par-0." is not a valid FQDN - it's missing the domain portion. B) their registratr's root server includes an NS record for: cbru.br.ns.els-gms.att.net. [199.191.128.105] But that server does not respond. C) their SOA record has a contact of "admin", but that's not a valid email address format! It must be something like "admin.skanskausa.com." MOST IMPORTANTLY: D) their name server has an MX pointer for "mail.skanskausa.com" - but there is no "A" record resolving that "mail" host to an address. No one can send any mail to "mail.skanskausa.com" ! If it makes a difference - I'm sitting on a TON of bounced email intended for your client (from a client of their's) - they have been trying to organize a mutual project. Whoever is assigned to that account at your firm is not doing their job. They should charge them for about 2 minutes of consulting services - that's how little time it takes for someone who is the least bit knowledgable to straighten out their domain. Best Regards Andy Schmidt Phone: +1 201 934-3414 x20 (Business) Fax: +1 201 934-9206 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin T. Cox Sent: Saturday, May 31, 2003 09:19 AM To: [EMAIL PROTECTED] Subject: Re: [Declude.JunkMail] MAILFROM - correct? Hi Andy, I believe it should be straightened out now. Skanska is a customer of ours. Someone there forgot to renew their domain, so it expired Friday morning. They quickly re-registered, but the damage was done for a day. I believe that's what caused the MAILFROM and HELOBOGUS errors we were receiving when sending to them. They've also had periodic problems managing their mail servers, however. Much of it is probably due to major internal IT restructuring (personnel, corporate identity, and merging of several separate infrastructures from mergers) that has been occurring within their organization for the past few months. We talk to their IT personnel periodically to help them straighten out these problems when they occur. Darin. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
