We just cam out with a policy to add our helpdesk phone number to the
headers telling them to ask for the mail administrator if they do not get an
email response.

Kevin Bilbee

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Susan Duncan
> Sent: Tuesday, June 24, 2003 10:44 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [Declude.JunkMail] Whitelisting problems
>
>
> We've set up ours so that postmaster gets the same tests as everyone
> else.  I've set up an email account with hotmail and in the body of the
> bounce message tell the sender that if they are a real person they can
> email me at the hotmail account.  I then either help them fix the
> problem (if it's a configuration/setup problem), or whitelist them if we
> really like them.
>
>
>
> Sheldon Koehler wrote:
>
> >It seems some spammers are figuring out that postmaster is whitelisted.
> >Therefor they are making sure postmaster is in the CC or BCC
> field as in the
> >headers below. Then everyone gets the spam email!!!
> >
> >Any ideas on how to keep this from happening?
> >
> >
>
> --
> Susan Duncan ([EMAIL PROTECTED])  TEL:(613) 231-SIRC x225
> IT Director, SIRC               FAX:(613) 231-3739
> http://www.sportquest.com/      http://www.canadiansport.com/
>
>
>
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