Yeah, I've had a number of people calling saying they can receive messages from our server, but get server time-outs when trying to send messages. Trying to talk to these non-IT type people is a pain.
Actually, there are two separate issues here:
[1] Dialup accounts where the ISP blocks outgoing SMTP E-mail. This is very, very common, and has been done for years. To handle this, E-mail must be sent through the ISP's mailserver.
[2] People (companies, ISPs, whatever) that block *incoming* E-mail from IPs that they think *might* be dynamic IPs. There is no way around this, except to re-route the E-mail from your mailserver to another mailserver that the recipient will like. However, there is no way of knowing what the recipient will like.
-Scott
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