Scott:
That would, in my view, be quite a serious problem for anyone using per-user
settings, and I hope you can find a way to deal with it.
I suppose the upside is that some customers will see the Subject add-on and
call and ask 'what's this?' giving us an opportunity to sell our spam
control programme, but more like they are going to tell us not to mess with
their messages.
For those who never use or even know about WebMail, their spam mailbox could
be filled over time thus blocking the main mailbox as well.
Yep, quite serious indeed.
Erik
>
>
>
> >I have a concern with messages to multiple recipients where
> the action
> >chosen by a single recipient is used on others.
>
> Unfortunately, that's a problem inherent in SMTP, where a
> single E-mail can
> be sent to multiple recipients -- and it's expected that the
> E-mail be
> identical for all recipients.
>
> >Is this normal behaviour for DJM? If so, that would be a
> concern because
> >obviously some mail which one person would delete would not
> get to another.
>
> That is correct. However, this is more a social issue -- if
> someone sends
> a legitimate E-mail to multiple recipients, they need to
> realize that by
> sending it as a single E-mail, the E-mail needs to be treated
> the same way
> for all the recipients.
>
> We are, however, looking into ways around this. If we do,
> though, it would
> require significant extra resources.
>
> -Scott
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