I sent you the JM log file off-line as you request. However, once I looked at it closer, I found these lines:
03/18/2004 14:26:00.973 Q21f8015800fcaa67 Domain name = paulsoncommodities.com, User name = Steve. 03/18/2004 14:26:00 Q21f8015800fcaa67 Using [incoming] CFG file D:\IMAIL\Declude\paulsoncommodities.com\$default$.junkmail. 03/18/2004 14:26:00.973 Q21f8015800fcaa67 Could not open whitelist file D:\IMail\Declude\PaulsonCommodities\whitelist.txt. For a while I didn't understand this, and I even ran additional tests. Then I realized the obvious: if you compare the second and third lines of the excerpt, you'll see that one refers to paulsoncommodities.com (correct) and the other to paulsoncommodities (incorrect). My apologies to everyone for wasting time and bandwidth on what was a really trivial mistake. I'm going to go to the local pasta bar and ask for a hundred lashes with a wet noodle. Ben ----- Original Message ----- From: "R. Scott Perry" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, March 18, 2004 1:25 PM Subject: Re: [Declude.JunkMail] More problems with: Whitelist setup problem > > >My client says they are still have getting email spam filtered by JM when it > >should be white listed. Here is what I have: > > I can't see any problems here. I would recommend using the debug mode to > track this down. To use the debug mode, you can change the "LOGLEVEL LOW" > line in \IMail\Declude\global.cfg to "LOGLEVEL DEBUG". Then, send an > E-mail through that just be whitelisted, and then switch back to "LOGLEVEL > LOW" (the debug mode adds huge amounts of information to the log > file). You can then send me (off-list) the \IMail\spool\dec####.log file > (as an attachment, NOT sent from web messaging), and I can see what the > problem is. > > -Scott > --- > Declude JunkMail: The advanced anti-spam solution for IMail mailservers > since 2000. > Declude Virus: Ultra reliable virus detection and the leader in mailserver > vulnerability detection. > Find out what you've been missing: Ask for a free 30-day evaluation. > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
