2 thoughts.
Are you positive they gave you the correct IP address of the GroupWise server. They
may be accustomed to handing out the IP address of the Trend server.
Their firewall could be redirecting all port 25 traffic to the trend micro machine.
Scott Fisher
Director of IT
Farm Progress Companies
>>> [EMAIL PROTECTED] 05/27/04 10:08AM >>>
I believe you need to add the IP address of the GW server to your hosts
file for resolution. You are pulling out an MX record somewhere that is
saying send to the Trend server. At least that's how I get to my GW
server.
I did - In the \\..\\winnt\system32\drivers\etc I changed the hosts file
to include the line:
64.88.9.99 lsps.org
Gotta be something on their end....but what???
Hhhhmmm....
hosts:
192.0.0.1 domain.com
Scott Fisher
Director of IT
Farm Progress Companies
>>> [EMAIL PROTECTED] 05/27/04 09:37AM >>>
I don't want to connect to Trend (whether on the box or not). I want to
connect directly to their GroupWise SMTP (64.88.9.99). How do I get
around the Trend SMTP and connect directly to the GroupWise SMTP.
In other words, I don't want the mail to pass through Trend at all. Is
the setting on their GroupWise server?
-----Original Message-----
From: Colbeck, Andrew [mailto:[EMAIL PROTECTED]
Sent: Thursday, May 27, 2004 10:24 AM
To: '[EMAIL PROTECTED]'
Subject: RE: [Declude.JunkMail] Help - Gateway Question
Samantha, part of the answer that you're looking for is that when your
misd.net server is connecting to their server to deliver the mail,
you're not connecting to "Trend Micro, the company", you're connecting
to their mail server, which has a Trend Micro product in front of their
other mail host, which you say is GroupWise.
That Trend Micro product is an SMTP gateway which calls itself
"mailscan" and it is accepting your relayed mail (status=1).
Your original message asked about status=3, which indicates that the
message is re-queued. Here is an Ipswitch Knowledge Base article on the
status
codes:
http://support.ipswitch.com/kb/IM-19990715-DM01.htm
Andrew 8)
-----Original Message-----
From: Bridges, Samantha [mailto:[EMAIL PROTECTED]
Sent: Thursday, May 27, 2004 6:37 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] Help - Gateway Question
Thanks for the replies.
Below are lines from the SMTP log. The new gateway customer is the
@lsps.org. They use GroupWise. I can see a message coming in from
xxx-solutions.com. It then is received by IMail...spooled....
The next part of the log is where I need help. Why is the Imail server
(apollo.misd.net) connecting to Trend? This customer used to use Trend
IMSS but now wants to use IMail/Declude for spam and virus filtering.
Did they not properly configure their GroupWise server to accept mail
from IMail/Declude? Why is Trend jumping into the mix? I am not real
familiar with Groupwise (I run Exchange here) or Trend for that matter
(I run Declude).
Has anyone seen this before? What can I do or is this normal behavior?
Thanks for any help.
Samantha
05:26 23:56 SMTPD(6709060702908a12) [64.88.0.98] connect 216.157.193.231
port 2290 05:26 23:56 SMTPD(6709060702908a12) [216.157.193.231] EHLO
ARTEMIS-PORTAL.portal.artemis-solutions.com
05:26 23:56 SMTPD(6709060702908a12) [216.157.193.231] MAIL
FROM:<[EMAIL PROTECTED]> 05:26 23:56 SMTPD(6709060702908a12)
[216.157.193.231] RCPT TO:<[EMAIL PROTECTED]> 05:26 23:56
SMTPD(6709060702908a12) [216.157.193.231]
D:\IMAIL\spool\D6709060702908a12.SMD 3561 05:26 23:57
SMTP-(6709060702908a12) processing D:\IMAIL\spool\Q6709060702908a12.SMD
05:26 23:57 SMTP-(6709060702908a12) Trying lsps.org (0)
05:26 23:57 SMTP-(6709060702908a12) Connect lsps.org [64.88.9.99:25] (1)
05:26 23:57 SMTP-(6709060702908a12) 220 mailscan Trend Micro InterScan
Messaging Security Suite, Version: 5.5 ready at Wed, 26 May 2004
23:46:43 -0400 05:26 23:57 SMTP-(6709060702908a12) >EHLO apollo.misd.net
05:26 23:57 SMTP-(6709060702908a12) 250-mailscan supports the following
ESMTP extensions: 05:26 23:57 SMTPD(670f097b01728a1d) [64.88.0.98]
connect 24.110.62.129 port 1258 05:26 23:57 SMTP-(6709060702908a12)
250-SIZE 05:26 23:57 SMTP-(6709060702908a12) 250-DSN 05:26 23:57
SMTP-(6709060702908a12) 250-8bitmime 05:26 23:57 SMTP-(6709060702908a12)
250 OK 05:26 23:57 SMTP-(6709060702908a12) >MAIL FROM:<[EMAIL PROTECTED]>
05:26 23:57 SMTP-(6709060702908a12) 250 <[EMAIL PROTECTED]>: Sender Ok
05:26 23:57 SMTP-(6709060702908a12) >RCPT To:<[EMAIL PROTECTED]> 05:26
23:57 SMTP-(6709060702908a12) 250 <[EMAIL PROTECTED]>: Recipient Ok 05:26
23:57 SMTP-(6709060702908a12) >DATA 05:26 23:57 SMTP-(6709060702908a12)
354 mailscan: Send data now. Terminate with "." 05:26 23:57
SMTP-(6709060702908a12) >. 05:26 23:57 SMTP-(6709060702908a12) 250
mailscan: Message accepted for delivery 05:26 23:57
SMTP-(6709060702908a12) rdeliver lsps.org [EMAIL PROTECTED] (1)
<[EMAIL PROTECTED]> 3784 05:26 23:57 SMTP-(6709060702908a12) >QUIT 05:26
23:57 SMTP-(6709060702908a12) 221 mailscan closing connection. Goodbye!
05:26 23:57 SMTP-(6709060702908a12) finished
D:\IMAIL\spool\Q6709060702908a12.SMD status=1
-----Original Message-----
From: Rick Davidson [mailto:[EMAIL PROTECTED]
Sent: Wednesday, May 26, 2004 1:49 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Help - Gateway Question
Make sure the system you are gatewaying for allows relay from the
gateway host.
Rick Davidson
National Systems Manager
North American Title Group
-
----- Original Message -----
From: "Bridges, Samantha" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Wednesday, May 26, 2004 1:27 PM
Subject: [Declude.JunkMail] Help - Gateway Question
Hello All -
I have started providing gateway services to a new host. I see the
messages reach the spool and start to be processed. However the SMTP
log says that the message keeps requeing and giving me a status of 3
Please help. Any ideas of what to look at would be appreciated.
Samantha
Samantha Bridges
Communications Technician
Macomb Intermediate School District
44001 Garfield Road
Clinton Township MI 48038-1100
(586) 228-3300
[EMAIL PROTECTED]
http://www.misd.net
CONFIDENTIALITY NOTICE: This email message, including any attachments,
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