I have a user that was sent a 10mb attachment.  They report that it was
kicked back to the sender saying max message size exceeded.  This domain
doesn't have a max message size set, nor does the particular user, nor does
he have a max MAILBOX size.

In the logs, I am seeing something very strange:

SMTPD (b07e000b01ca61ae) [64.4.56.32 (bay101-f22.bay101.hotmail.com) ] EHLO
hotmail.com
SMTPD (b07e000b01ca61ae) [64.4.56.32 (bay101-f22.bay101.hotmail.com) ] MAIL
FROM:<[EMAIL PROTECTED]>
SMTPD (b07e000b01ca61ae) [64.4.56.32 (bay101-f22.bay101.hotmail.com) ] RCPT
TO:<[EMAIL PROTECTED]>
SMTP (b07e000b01ca61ae) processing S:\imail\spool\Qb07e000b01ca61ae.SMD

There is about a 30 minute difference in the timestamps on the last two
lines.  These are ALL the lines containing the queue number.  The log file
seems incomplete, because on every incoming connection, I usually get first
a "connect REMOTEIP (REMOTE_SERVER) port PORTNO" line, followed by the ehlo,
mail from, rcpt to.  Then I usually get a "spoolfilepath" line after the
rcpt to.  Then I usually get Imail's "performing antispam checks" before the
"processing" line, even though I have completely disabled all of Imail's
antispam features.  So some lines seem to be missing. 

After that is where it passes off to Declude, and Declude reports that its
last action was "IGNORE" on this message (My logs are on HIGH, so I won't
post the whole thing, just the last line, but all expected lines are there):

11/23/2004 17:19:08 Qb07e000b01ca61ae Last action = IGNORE.

But there is no further mention of the queue number in the Imail logs.  Did
Declude bomb while passing back to Imail?  Or did Imail drop the ball?  How
can I tell?

I'm almost sure this isn't a hardware issue, because we are pretty seriously
overpowered for our current mail volume (less than 30K/day) with a dual 2.4
Xeon w/ HT enabled, gig RAM, SCSI 15Krpm drives, separate physical mirrors
for system/mailboxes/spool, defragged daily.  I mean we aren't even pushing
this thing yet.

Dan Horne
Web Services Administrator
TAIS Web
Wilcox World Travel & Tours
[EMAIL PROTECTED]
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