Hey I am not complaining, I was just stating that I had indeed followed procedures ):
 
 
 
 
----- Original Message -----
From: Darin Cox
Sent: Wednesday, December 29, 2004 1:20 PM
Subject: Re: [Declude.JunkMail] Declude and Smartermail

I think we should all expect a little slower resolution to issues with a beta product over the holidays...people do want to spend time with families after all... <grin>

Darin.
 
 
----- Original Message -----
Sent: Wednesday, December 29, 2004 1:05 PM
Subject: Re: [Declude.JunkMail] Declude and Smartermail

Barry,
 
I did request a beta and you personally actually gave me the codes ): I wont post them here for obvious purposes.
 
I then filed a bug, actually Declude/SM didnt work at all on our lab server - tkt number is IGG-76544 opened on 12/20
 
On 12/23 tkt was updated by Declude, saying that there was an issue with 2.0b that could cause the problem I had posted in tkt,
 
On 12/27 I asked if a new executable had been uploaded, and was told no.
 
I hope this clarifies that I did indeed read the pre-Xmas post and did indeed follow those instructions.
 
I think there may be a communications problem within Declude (compare the tkt to this post):
 
Peter
 
----- Original Message -----
Sent: Wednesday, December 29, 2004 12:44 PM
Subject: RE: [Declude.JunkMail] Declude and Smartermail

> As I posted before Christmas:
> ____________________
> Beta Trial Installs
>
> Issue - The availability of the Beta Trial software for Declude and
> SmarterMail.
>
> We specified clearly in our email to all customers, posted on the Home page
> of our web site and at the point of download the only permissible manner in
> which we would accept participants for this important process.
>
> "Declude Beta Release for SmarterMail - For those of you who wish to try the
> Beta version of Declude for SmarterMail please email
[EMAIL PROTECTED] with
> your name, organization, email address, email system host name, operating
> system and telephone number and we will contact you. No keys will be issued
> in the short term without going through this process."
>
> Resolution - We are now restricting all downloads to those who follow the
> request procedures
> ___________________
>
> The issue still remains that customers did not follow the procedures so we
> are emailing customers direct with the exe files necessary to install the
> beta software.
>
> The exe is being updated each time we resolve an issue and it is more
> appropriate to manage the process in this way.
>
> I hope this clarifies the position.
>
> Barry
>
>
> -----Original Message-----
> From:
[EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Mailing Lists
> Sent: Wednesday, December 29, 2004 12:16 PM
> To:
Declude.JunkMail@declude.com
> Subject: Re: [Declude.JunkMail] Declude and Smartermail
>
> Where is the beta download, it seems like it was removed last week from
> download section.
>
> We signed up for beta testing, though SM and Declude didnt work at all for
> us. According to Scott it was a known issue and new version was to be
> uploaded that day. Am I missing something, I am really anxious to see if
> this works out for us?
>
> Peter
>
> ----- Original Message -----
> From: "
[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
> To: <
Declude.JunkMail@declude.com>
> Sent: Wednesday, December 29, 2004 12:00 PM
> Subject: RE: [Declude.JunkMail] Declude and Smartermail
>
>
>> There should be NO production Declude/SmarterMail installations as we are
>> still in Beta mode and we are not recommending anyone goes into full
>> production until we have completely tested the software.
>>
>> We are carefully rolling out this beta version to avoid greater
>> complications later on.
>>
>> Currently the software works almost identically in SmarterMail as in IMail
>> except for the following Actions:
>>
>> MAILBOX - This uses an IMail specific function and the ROUTETO can be used
>> instead.
>> BOUNCEONLYIFYOUMUST - Not available now but we are looking into this.
>>
>> All customers who have registered for the beta will be contacted as their
>> name comes to the top of the list or their operating system and
>> configuration meets our testing needs.
>>
>> Barry
>>
>> -----Original Message-----
>> From:
[EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED] On Behalf Of Joshua Levitsky
>> Sent: Wednesday, December 29, 2004 11:43 AM
>> To:
Declude.JunkMail@declude.com
>> Subject: Re: [Declude.JunkMail] Declude and Smartermail
>>
>> Harry Palmer wrote:
>>
>>>> Does anyone actually have a production Smarter Mail/Declude server in
>>> use?
>>>
>>> We have a production SmarterMail server hosting 27 sites with 1800+
>>> users. SmarterMail replaced IMail here on December 14, 2004.
>>> SmarterMail performance has been very good. We tested Declude with
>>> SmarterMail and identified some issues, so we are awaiting the next
>>> release of Declude before deploying it on the production SmarterMail
>>> server.
>>
>> Can I ask... (if you can't say it's ok)... does it hook in directly to
>> SmarterMail and can do all the actions just like with IMail? Or is it an
>> exe that runs when mail comes in and all it can do is delete mail? I'm
>> using a scanner now that does ClamAV + SpamAssassin but all that can do
>> really is delete mail .. nothing fancy.
>>
>> -Josh
>>
>>
>> ---
>> [This E-mail was scanned for viruses by Declude Virus
>> (
http://www.declude.com)]
>>
>> ---
>> This E-mail came from the Declude.JunkMail mailing list.  To
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>> type "unsubscribe Declude.JunkMail".  The archives can be found
>> at
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>>
>>
>>
>> ---
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>> (
http://www.declude.com)]
>>
>> ---
>> This E-mail came from the Declude.JunkMail mailing list.  To
>> unsubscribe, just send an E-mail to
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>> type "unsubscribe Declude.JunkMail".  The archives can be found
>> at
http://www.mail-archive.com.
>
>
> ---
> [This E-mail was scanned for viruses by Declude Virus
> (
http://www.declude.com)]
>
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to
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> type "unsubscribe Declude.JunkMail".  The archives can be found
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>
>
>
> ---
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http://www.declude.com)]
>
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to
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> type "unsubscribe Declude.JunkMail".  The archives can be found
> at
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