Wow, a hand written e-mail? I would submit the message (D file if possible) and a log snipped to Declude for review.
Was the e-mail in HTML formatting? Was there a e-mail signature attached? Any links in the e-mail? John Tolmachoff Engineer/Consultant/Owner eServices For You > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- > [EMAIL PROTECTED] On Behalf Of Dan Geiser > Sent: Monday, February 07, 2005 12:21 PM > To: Declude.JunkMail@declude.com > Subject: [Declude.JunkMail] Legit message failing COMMENTS test. > > Hello, All, > I have an issue where a legit e-mail is failing the COMMENTS test. > According to the comments test description... > > "The COMMENTS test will catch spam that uses HTML comments to bypass > filters. It is a very effective test, since it will not catch standard > comments that occasionally appear in legitimate bulk mail; it only catches > comments that are designed to bypass filters." > > so I don't understand why, if that description is accurate, that it is > failing because there's no way in heck this customer would be trying to > bypass any filters. In fact this isn't even a bulk mail message. It's > handwritten. > > How can I tell what part of the message is failing the COMMENTS test? > > Thanks, In Advance, > Dan Geiser > [EMAIL PROTECTED] > > > ------------------------------------------------------------------- > E-mail scanned for viruses by Nexus (http://www.ntgrp.com/mailscan) > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.