Hi everyone,
First I want to thank all of you who responded to my earlier question about
catching the spam that was missed. I adopted some of the suggestions and I
appreciate all of the good advice that was offered. You guys know your
stuff!
I wanted to respond to you all but unfortunately I've been swamped.
The reason I'm behind on responding to my email is I've been fighting
problems with email all day.
The first problem I discovered is that Declude is blocking large
attachments. I have more testing to do yet to figure out why. I disabled
anti-virus and all of my custom filters in an attempt to narrow down the
cause of the problem. If I disable Declude the attachments will go through.
With Declude in place, if the attachments are larger, they do not go
through.
However, before I was able to solve the above problem I discovered another
problem which was more urgent and is why I'm emailing you now to see if you
might have some ideas.
Apparently Declude will move email to a spool/proc directory when it gets
behind. I found 17,000 messages in that directory. I de-installed Delude
and then I moved those messages back into the spool and they processed and
were delivered okay.
Here is what the Delcude manual says:
=======================================
Overflow System for SmarterMail - An overflow process (like the IMail
version) has been added. IMail follows the recommendation from Microsoft
that states that a limit of 30 processes should not be exceeded. By default
Smartermail will not be able to run more than 25 processes.
* If Declude runs and finds that there are more processes running than
allowed, it will move the email to a temp storage area and exit.
* If Declude runs and finds that there are less than the allowed
processes running and there are emails in that temp storage, it will process
them.
This means during high volume some email may be temporally delayed but
Declude will process them when it finds itself running during lower volume.
=====================================
Okay, here is my question -- I currently have 12 emails sitting in the
spool being processed for delivery. When I look in the PROC directory,
which is what Declude uses for the overflow directory in smartermail, I have
95 messages that are sitting in there. The PROC directory is growing, too.
With smartermail being fairly idle why would Declude not process those
messages in the PROC directory? Why are they queueing in there to begin
with?
There must be some setting that needs to be changed. I assume having to do
with the number of processes.....
Thoughts?
Thanks,
Dave
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