John,

I haven't installed 2006 so I may be overlooking the obvious - but if it's
using IIS, then why not set up that IIS site for port 8383?

Or, create a second IIS site, even on the same IP address, that uses port
8383 with a global REDIRECT to the Webmail IIS site on port 80?  This way,
your clients will be redirected to the new logon screen!? 

That's how I normally handle changes in third party web applications.

Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206 


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Olden
Sent: Wednesday, December 14, 2005 11:04 AM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Declude and IMail 2006

I was not knocking Imail 2006, I was merely listing the problems we had with
the upgrade and made a suggestion for waiting.

3. I'm not sure what you mean by "Widely known." I don't recall seeing it
here. (Not that I expected to) or anything in the product announcement I
received as saying anything about it. I see nowhere in the documentation
(Overview Guide, Getting Started Guide) that says that it was "replaced."
All I see is that IIS is used. Kind of hard to let your clients know via
e-mail that they can't access their e-mail in the usual way anymore. I was
dealing with phone calls all day.
5. Again, The documentation I read said that contacts were imported. Not
that only "correctly formated" contacts were imported. If it worked in the
last version, I assume that it "should" work in the new. If not, let us
know. During the import process it could have given a message me to this
case. Then I could have gone through everyone's aliases.txt file to look for
errors. Which I eventually had to do by just creating a name based on the
first part of the e-mail address.
7. I stated that I had not reported this to "Declude" yet. And, I know this
is a past issue but it only started for me after upgrading to 2006.
10. I would still like to be able to see the headers like in the past. 
And see how many delivery attempts have been made for a specific message.
9 & 11. As I stated I am just reporting everything I experienced. I do not
subscribe to the Imail list because of the sheer volume I experienced in the
past.
I know it may be my fault for not searching the mailing lists, checking the
forums, etc. before upgrading but I would assume that most smaller companies
don't have the time to go "looking" for problems before upgrading. What if
this was a first time purchase/install? I feel sorry for that individual.
We are a small company <100 users so a testing environment is not feasible.
Yes we did have backups but the fact that the only critical non-functioning
part was the webmail sending we did not see a need to revert back until
contacting Ipswitch customer support. Which fixed the problem.
As I said, I'm not knocking it. Just making people aware of areas I was not
aware of before upgrading.

John Olden
Systems Administrator
Champaign Park District
217.398.2550 - voice
217.355.8421 - fax
217.398.2589 ext. 145 - voicemail


John T (Lists) wrote:

>3. Duh, that was widely known and is contained in the documentation.
>5. Makes sense. Have to have required fields non-blank to migrate. 
>7. This is Declude issue, not an Imail issue. This is a known issue and 
>Declude has stated that it will be fixed in a future release.
>9. Yep, disabling that can lead to some problems.
>10. To a point, I can understand that as it has been reported to have 
>problems with viewing a message at the same time the Queue Manger does 
>a timed batch run.
>11. Has been reported and reviewed on the Imail list.
>
>Since this is a major upgrade, you did do testing first, correct? Or at 
>least make a full back or image of the server for a fall back plan?
>
>John T
>eServices For You
>
>  
>
>>-----Original Message-----
>>From: [EMAIL PROTECTED] [mailto:Declude.JunkMail- 
>>[EMAIL PROTECTED] On Behalf Of John Olden
>>Sent: Tuesday, December 13, 2005 2:49 PM
>>To: Declude.JunkMail@declude.com
>>Subject: Re: [Declude.JunkMail] Declude and IMail 2006
>>
>>We upgraded to 2006 late last week. What a nightmare.   :-\
>>We had a lot of problems and I have some complaints about the reduced 
>>functionality they (Ipswitch) neglected to tell us about before upgrading.
>>1. Old Imail administrator program no longer used. Web administration 
>>should have been in addition to, not in place of.
>>2. No message print button in webmail.
>>3. Webmail does not use port 8383 anymore. It integrates with IIS.
>>4. List administration is not part of the regular webmail page. 
>>Requires you to go to a different administration page.
>>5. Users contacts without names are not imported.
>>6. Had to have all users change their e-mail client settings so they 
>>could post to mailing lists.
>>7. Picked up a problem with Declude confirm. List subscriptions are 
>>not working. User gets confirm message but is not added after reply. 
>>Haven't had time to report this one.
>>8. Spell check does not work in Firefox.
>>9. "Disable SMTP AUTH Reporting" was preventing webmail users from 
>>sending messages. Was on hold with them for 1.5 hrs before they found 
>>that one.
>>10. Cannot view individual messages in queue in Web Administration. It 
>>only show totals and has a "Send All" button.
>>11. Had to enable Imap for webmail users.
>>12. Help file and PDFs from website are minimal.
>>Those are the ones that I can remember off the top of my head.
>>
>>My suggestion, wait until there are a couple of updates before upgrading.
>>
>>    
>>
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