Hi Darrell:

I had been assured by the highest authority that it would require HUMAN
intervention if there was ever going to be a licensing "mismatch" detected,
before the "remote deactivation" of a license.  

We will need to watch for their explanation to see whether that policy has
now changed for the worse -- with the very obvious result everyone had been
fearful of (that any automatic process WILL fail at SOME point.)

I cannot afford to run mission critical applications 24x365, if I have to
blindly rely on the availability of third party resources that I know
nothing about.

Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206 


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Darrell
([EMAIL PROTECTED])
Sent: Monday, December 26, 2005 10:49 AM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] License Downgraded [was All I wan't for
Christmas is not to be paged!)

I sent an email back into support last night as I started having slow
processing again.  I have reverted back to 2.0.6 and all is running well. 
>From what I can tell (AND I COULD BE WRONG) it appears that the 
>licensing
process is broke at the Declude end.  I *think* one of the name servers they
run (ns.decludekey.us ) for a domain cphzkey.com is/was down over the
weekend.  I am still waiting for support to respond.

I am not going to go into speculation about the licensing process, because I
don't want to feed any bad info because I have no idea how it works. 
However, from what I troubleshoot on my system coupled with reviewing a
user.dmp/dr. watson from the decludeproc during the issue I feel comfortable
in saying my problems that I seen on my system over the weekend are caused
by a failure to validate its license.

Darrell

------------------------------------------------------------------------
Check out http://www.invariantsystems.com for utilities for Declude And
Imail.  IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG
Integration, and Log Parsers.

----- Original Message -----
From: "Dave Doherty" <[EMAIL PROTECTED]>
To: <Declude.JunkMail@declude.com>
Sent: Monday, December 26, 2005 10:27 AM
Subject: Re: [Declude.JunkMail] License Downgraded [was All I wan't for
Christmas is not to be paged!)


> FWIW,
>
> We are not seeing this problem.
>
> -d
>
>
> ----- Original Message -----
> From: "Don Brown" <[EMAIL PROTECTED]>
> To: <Declude.JunkMail@declude.com>; <[EMAIL PROTECTED]>
> Sent: Monday, December 26, 2005 10:10 AM
> Subject: Re: [Declude.JunkMail] License Downgraded [was All I wan't 
> for Christmas is not to be paged!)
>
>
>> Our install of Junkmail Pro is also running as standard.  We've 
>> rebooted several times and can't get it to restore to Pro.
>>
>>
>> Saturday, December 24, 2005, 10:36:37 PM, Darrell
>> ([EMAIL PROTECTED]) <[EMAIL PROTECTED]> wrote:
>> Dsic> So here it is the night before Christmas and all though the 
>> Dsic> house
>> not a
>> Dsic> creature was stirring not even a mouse.
>> Dsic> My pager starts going off incenstantly - so I jump up to see 
>> Dsic> what's
>> the
>> Dsic> matter - oh my queues are filling up faster and faster...
>> Dsic> Sorry about that - maybe its the Christmas spirit that grabbed
>> me...
>>
>> Dsic> When I got into the server my proc folder was around 2500+ 
>> Dsic> q*.smd
>> files.
>> Dsic> Thank god for QueueMon :)
>>
>> Dsic> At first I had no idea what was going on - my proc folder was
>> growing and
>> Dsic> growing.  I checked the usual suspects (DNS, etc) and 
>> Dsic> everything
>> was working
>> Dsic> fine.  I started to sift through the logs and noticed a huge 
>> Dsic> amount
>> of
>> Dsic> messages that were failing a lot of tests and should have been 
>> Dsic> held
>> or
>> Dsic> deleted but were being marked with "LAST ACTION=IGNORE".
>>
>> Dsic> I bumped up the log levels and started to see the following:
>>
>> Dsic> Sorry, filters [REVERSEWEIGHTDNS] are only available in Declude
>> JunkMail Pro
>> Dsic> Using [no] CFG file outgoing. Pro version required for outgoing
>> mail.
>>
>> Dsic> Not to mention I noticed messages being cleared very slowly.  
>> Dsic> After
>> several
>> Dsic> restarts of the "Declude Proc" service things started to move
>> again - I am
>> Dsic> not sure if it was because of the multiple Declude proc 
>> Dsic> restarts or
>> putting
>> Dsic> in the DNSOVERIDE command that we used back under 2.0.6 see -
>> Dsic> 
>> http://www.mail-archive.com/declude.junkmail@declude.com/msg24661.htm
>> l
>>
>> Dsic> After a couple of restarts of the decludeproc service and the
>> DNSOVERIDE
>> Dsic> command my Declude started working again as a PRO version and
>> messages
>> Dsic> started being blocked and processing very quickly.  My queues 
>> Dsic> than
>> cleared
>> Dsic> up.
>>
>> Dsic> I am a bit sick to my stomach over this as I leaked to my 
>> Dsic> customers
>> probably
>> Dsic> 4-6K spam's over the entire 3 hour period from when this 
>> Dsic> started to
>> when it
>> Dsic> was finished.  I will have a bit of explaining to do I imagine 
>> Dsic> on
>> Tuesday if
>> Dsic> not sooner.
>>
>> Dsic> Has anyone seen this?  Any explanations on what could have 
>> Dsic> caused
>> this.  I
>> Dsic> just keep thinking what if I did not have monitoring to catch 
>> Dsic> this
>> in time -
>> Dsic> I probably would not have checked the servers until Tuesday.  
>> Dsic> My
>> only guess
>> Dsic> is that my server failed in the "phone home" license check and
>> downgraded
>> Dsic> itself.
>>
>> Dsic> Darrell
>> Dsic> ---------------------------------------------------------------
>> Dsic> --------- Check out http://www.invariantsystems.com for 
>> Dsic> utilities for Declude
>> And
>> Dsic> Imail.  IMail/Declude Overflow Queue Monitoring, SURBL/URI
>> integration, MRTG
>> Dsic> Integration, and Log Parsers.
>>
>> Dsic> ---
>> Dsic> [This E-mail was scanned for viruses by Declude EVA
>> www.declude.com]
>>
>> Dsic> ---
>> Dsic> This E-mail came from the Declude.JunkMail mailing list.  To 
>> Dsic> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and 
>> Dsic> type "unsubscribe Declude.JunkMail".  The archives can be found 
>> Dsic> at http://www.mail-archive.com.
>>
>>
>>
>> ----
>> Don Brown - Dallas, Texas USA     Internet Concepts, Inc.
>> [EMAIL PROTECTED]       http://www.inetconcepts.net
>> (972) 788-2364                    Fax: (972) 788-5049
>> ----
>>
>> ---
>> [This E-mail was scanned for viruses by Declude EVA www.declude.com]
>>
>> ---
>> This E-mail came from the Declude.JunkMail mailing list.  To 
>> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type 
>> "unsubscribe Declude.JunkMail".  The archives can be found at 
>> http://www.mail-archive.com.
>>
>>
>
>
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> 

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