Bottom line is we were told if the license server was offline we would not
be impacted.  It is seeming now that that statement was not true, though I
should withhold judgement until we hear exactly why this had an impact.
Very glad I've stuck with 1.82 at the moment, though we had a service
agreement that entitled us to upgrade to 3.x.

I would certainly like to know what will be done to the software licensing
to make sure this problem does not happen again.  Otherwise, since mail is
considered a critical system, Declude needs to staff 24/7 to address
problems as they arise.

Darin.


----- Original Message ----- 
From: "John T (Lists)" <[EMAIL PROTECTED]>
To: <Declude.JunkMail@declude.com>
Sent: Monday, December 26, 2005 3:50 PM
Subject: RE: [Declude.JunkMail] Hardware Issue


True, very true. But like Andy or Darrell said, they should have done a test
by pulling the plug on their license server during the week when they were
watching it to see what would happen.

But of course, hind sight is always 20/20 and Monday morning quarterbacking
is highly overrated. ;-)>

John T
eServices For You

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
> [EMAIL PROTECTED] On Behalf Of Don Brown
> Sent: Monday, December 26, 2005 12:44 PM
> To: Declude.JunkMail@declude.com
> Subject: Re: [Declude.JunkMail] Hardware Issue
>
> Software and hardware breaks.  Nothing is bulletproof.  Some are just
> better than others.
>
>
> Monday, December 26, 2005, 11:50:20 AM, John T (Lists)
> <[EMAIL PROTECTED]> wrote:
> JTL>
> JTL>
> JTL>
> JTL> OUCH!
> JTL>
> JTL>
> JTL>
> JTL> Gee, I thought this is the kind of thing that we were told no way
would happen.
> JTL>
> JTL>
> JTL>
> JTL>
> JTL> John T
> JTL>
> JTL> eServices For You
> JTL>
> JTL>
> JTL>
> JTL>
> JTL>
> JTL> -----Original Message-----
> JTL>  From: [EMAIL PROTECTED]
> JTL> [mailto:[EMAIL PROTECTED] On Behalf Of David
Franco-
> Rocha
> JTL>  Sent: Monday, December 26, 2005 9:29 AM
> JTL>  To: Declude.JunkMail@declude.com
> JTL>  Cc: Declude.Virus@declude.com
> JTL>  Subject: [Declude.JunkMail] Hardware Issue
> JTL>
> JTL>
> JTL>
> JTL>
> JTL> Due to the long holiday weekend, we have been away from the
> JTL> office for a few days. Unfortunately it has come to our attention
> JTL> that there could be a problem with key validation on the server
> JTL> there. After some testing, we have determined that there is in
> JTL> fact a hardware issue that we expect to have resolved today.
> JTL>
> JTL>
> JTL>
> JTL>
> JTL>
> JTL>
> JTL>
> JTL> We appreciate that you have taken the time to bring this matter
> JTL> to our attention and appreciate your patience while we rectify
> JTL> the situation. We will once again post to this list when the issue
has been
> corrected.
> JTL>
> JTL>
> JTL>
> JTL>
> JTL>
> JTL>
> JTL>
> JTL> Declude Technical / Engineering
> JTL>
> JTL>
> JTL>
> JTL>
> JTL>
> JTL>
> JTL>
> JTL>
> JTL>
>
>
> ----
> Don Brown - Dallas, Texas USA     Internet Concepts, Inc.
> [EMAIL PROTECTED]       http://www.inetconcepts.net
> (972) 788-2364                    Fax: (972) 788-5049
> ----
>
> ---
> [This E-mail was scanned for viruses by Declude EVA www.declude.com]
>
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