Andrew: Thanks a bunch.
Pete has always been responsive, I just think I have been caught in the proverbial death spiral on this issue. Chuck Schick Warp 8, Inc. (303)-421-5140 www.warp8.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Colbeck, Andrew Sent: Wednesday, May 24, 2006 12:54 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] How to get support from sniffer.... Chuck, since I'm not blocked, I've sent a message on your behalf to Pete as well as false@ ... while redacting your domain name. Happy to help, Andrew 8) > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Chuck Schick > Sent: Wednesday, May 24, 2006 11:13 AM > To: Declude. JunkMail > Subject: [Declude.JunkMail] How to get support from sniffer.... > > It appears in the sniffer rulebase updated yesterday one of > the rules trips the getrich test on sniffer when emails are > sent from or to our domain name. > I have identified the rule and made a panic rule entry. But > it appears the problem is more wide spread. I have sent > messages to [EMAIL PROTECTED], [EMAIL PROTECTED], > and have submitted several examples to [EMAIL PROTECTED] > with absolutely no response. I am concerned that my emails > are not getting through because of the bad rule - when I sent > a message to the sniffer list it never shows up making me > suspect the bad rule is torpedoing my email correspondence. > > This is a big catch-22. I wish that sortmonster had a web > based ticketing system. Anybody have a non email way of > getting ahold of sortmonster. The tech support phone number > on the armresearch web site just goes to voice mail. > > Sorry to post this here but I want to get this resolved. > > Chuck Schick > Warp 8, Inc. > (303)-421-5140 > www.warp8.com > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be > found at http://www.mail-archive.com. > --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.