RE: [Declude.JunkMail] Commtouch, etc

[Kevin Bilbee]

I would have to agree with Matt’s last few comments   The people that can purchase CommTouch for $195 are mostly not complaining except for two things; 1) they are worried about this abnormal approach to the market and how it reflects on the prospects of Declude going forward, and 2) they want bug fixes and free and obvious advancements before they get ones that they have to pay extra for.   To me Declude should be enhancing their core product like the AVG integration and possibly an integration of URI lists. Let others create the add-ons.   I am worried that I pay a yearly fee and have not seen additional benefit over the past few years. Adding add-ins is great but what am I getting for my yearly maintenance? Bug fixes have been slow and features have been minimal. I say minimal because the only additional feature in the product does not help with spam. It is a virus feature, the addition of AVG. Although great, virus scanning for us is an afterthought for us. All our mail is scanned for viruses by our two gateway machines before making to the mailbox server. Also I would like to see a response to my last two emails to support! At least a hey we received your email.       Kevin Bilbee       From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Sent: Wednesday, July 19, 2006 10:00 AM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] Commtouch, etc   David, This is in context.  Really. You mention that it is 1/2 the price of Message Sniffer...but not for service providers.  Under any revenue share that I could contemplate you using, it would no doubt be many times more expensive, not to mention the fact (which John pointed out), that it would be impossible to figure out what one's revenues were for this one piece of a broader service offering, and I should have to need an accountant to figure out what I pay for a plug-in. The people that can purchase CommTouch for $195 are mostly not complaining except for two things; 1) they are worried about this abnormal approach to the market and how it reflects on the prospects of Declude going forward, and 2) they want bug fixes and free and obvious advancements before they get ones that they have to pay extra for. I hope that makes sense.  It's painfully obvious to me and some others that I know. Matt David Barker wrote: Ouch' let keep it in context. We have added an option that is comparable to Message Sniffer at 1/2 the price of Message Sniffer and I don't get it. ;)   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Matt Sent: Wednesday, July 19, 2006 12:18 PM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] Commtouch, etc   David Barker wrote:     I don't understand why this is a problem.       That in fact IS the problem, isn't it? :) Matt  ---This E-mail came from the Declude.JunkMail mailing list.  To unsubscribe,just send an E-mail to [EMAIL PROTECTED], and type "unsubscribeDeclude.JunkMail".  The archives can be found athttp://www.mail-archive.com.   ---This E-mail came from the Declude.JunkMail mailing list.  Tounsubscribe, just send an E-mail to [EMAIL PROTECTED], andtype "unsubscribe Declude.JunkMail".  The archives can be foundat http://www.mail-archive.com.     --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.