----- Original Message -----
Sent: Monday,
August 28, 2006 7:47 PM
Subject:
[Declude.JunkMail] Declude Crashes
Does anyone else
have problems with Declude crashing? Several times each day I see the
following in our application event logs:
Reporting
queued error: faulting application decludeproc.exe, version 0.0.0.0,
faulting module ntdll.dll, version 5.2.3790.1830, fault address
0x00032335.
Followed by this in the system
logs:
The
Decludeproc service terminated unexpectedly. It has done this 1
time(s). The following corrective action will be taken in 1
milliseconds: Restart the service.
It seems as though Declude
restarts fine and we dont seem to suffer any ill effects but Id like to
see it resolved. Were processing a fair volume of mail, 100,000+ messages
per day. Were running Declude 4.3.7 with Sniffer but I can rule out Sniffer
as being the issue as I disabled it temporarily and still saw these errors.
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Craig Edmonds
Sent: Monday, August 28, 2006 2:41
PM
To:
declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] some
emails being marked with **spam** despite being authenticated
Importance: High
Sensitivity:
Confidential
Thanks
John,
I had the log mode
set to high, debug seems to show a lot more detail.
Anything in
particular I should look out for? (in debug mode the log can chuck out more
than 300 lines!!!)
Kindest Regards
Craig
Edmonds
123 Marbella Internet
W: www.123marbella.com
E : [EMAIL PROTECTED]
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From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (Lists)
Sent: Monday, August 28, 2006 7:25
PM
To:
declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] some
emails being marked with **spam** despite being authenticated
Sensitivity:
Confidential
You need to
review the log lines of a message that was marked, not one that shows
Whitelisted.
Preferably, the
log should be in debug mode.
John
T
eServices For
You
"Seek, and ye
shall find!"
-----Original
Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Craig Edmonds
Sent: Monday, August 28, 2006 9:45
AM
To:
declude.junkmail@declude.com
Subject: [Declude.JunkMail] some emails
being marked with **spam** despite being authenticated
Importance: High
Sensitivity:
Confidential
I have a strange problem with a
client who has complained that **spam** is being put in the subject line of
his outgoing emails.
A quick check on the server logs
(the declude logs) confirms that some of his emails are being passed through
the spam tests and others are being whitelisted becasue he is an
authenticated user.
I have checked his machine and
he has everything set up perfectly including smtp authentication
etc.
Why would some email be run
through declude and other not?
I am using IMAIL 8.11, Declude 4
(security suite)
Kindest Regards
Craig
Edmonds
123 Marbella Internet
W: www.123marbella.com
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