Title: Message

Kevin, it has to do with how it was integrated, I can forward the request to the appropriate parties…..

 

 

Chris Asaro

Technical Support Engineer

Declude

Your Email security is our business

866.332.5833  toll free
978.499.2933  office
978.477.8930  e-fax
[EMAIL PROTECTED]

www.declude.com

 

 

 

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee
Sent: Sunday, October 15, 2006 12:50 PM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] ZEROHOUR - stopped working

 

I did all that except the debug part. I will do that later today and report back.

 

Are you saying that if ZEROHOUR is triggered on a message it will not show in Log HIGH? If this is the case then please tweak the logging level HIGH to show ZEROHOUR hits.

 

 

Kevin Bilbee

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of chris
Sent: Sunday, October 15, 2006 7:50 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] ZEROHOUR - stopped working

Kevin,

Make sure the ZEROHOUR directive is in your global, on a 10 14 16 weight scale we use this test with a default weight 14.   Restart the proc and you should be ok.  You can verify its operation by setting the global to debug and double checking your logs.  I double checked your Host record the test is enabled on our end..

 

ZEROHOUR      14

 

 

Chris Asaro

Technical Support Engineer

Declude

Your Email security is our business

866.332.5833  toll free
978.499.2933  office
978.477.8930  e-fax
[EMAIL PROTECTED]

www.declude.com

 

 

 

 

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee
Sent: Sunday, October 15, 2006 2:32 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] ZEROHOUR - stopped working

 

We supposedly had it activated today and I have not seen it hi on one email all day. I was wondering if there was a problem. I thought I would call Declude on Monday.

 

 

Kevin Bilbee

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Saturday, October 14, 2006 8:50 PM
To: declude.junkmail@declude.com
Subject: [Declude.JunkMail] ZEROHOUR - stopped working

Hi -

It looks like my ZEROHOUR test just stopped working late yeaterday afternoon.

I did not make any configuration changes.

Is anyone else experiencing the same thing ??

Jeff



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