RE: [Declude.JunkMail] Support Request -> Host Name Transition (Temporary Parallel Use)

[Andy Schmidt]

Title: Message

Hm - so may be they should tell their own WEBMASTER!?   I recall having read about this months ago - and their site has not been fixed? Best Regards Andy Schmidt Phone:  +1 201 934-3414 x20 (Business) Fax:    +1 201 934-9206 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Monday, October 16, 2006 07:03 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Support Request -> Host Name Transition (Temporary Parallel Use) Send an email to [EMAIL PROTECTED] it is still functional.     Kevin Bilbee   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andy Schmidt Sent: Monday, October 16, 2006 3:28 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] Support Request -> Host Name Transition (Temporary Parallel Use)   Hi,   I went to: http://www.declude.com/site/support.htm and it instructs me to: "Log into your Declude account and submit a case."   Fine, so I log into my Declude account, which gets me to http://shopping.declude.com/myaccount.asp and shows me my two Declude licenses for MAYWOOD-IS-0002.WEBHOST.HM-SOFTWARE.COM and MAIL.VERTICALWARFARE.COM, and download links etc. - but I just don't see the "Submit a Case" button?   So - I'll paste my inquiry here.   I am transitioning the Imail installation from MAYWOOD-IS-0002 (Declude Product key ending in "-043D0AB43901") to a new server at MAYWOOD-IS-0012.WEBHOST.HM-SOFTWARE.COM. In other words, I need a license key to be able to install end test Declude on the NEW server for a day or two, but you can NOT YET DISABLE the old product key until I'm actually cutting over the production load.   How can this be accomplished?   PS: Also consider this a report to your web master that I was unable to follow the problem reporting instructions on your web site. Clearly, this must be my own fault - but if I can't "see" it, may be you should make it more obvious to less intellectual customers like myself. Best Regards Andy Schmidt Phone:  +1 201 934-3414 x20 (Business) Fax:    +1 201 934-9206   --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.