Thanks Dave, I hope they take action, but without a response, it's hard to
know the reports are even received, let alone investigated. Sniffer is
better in this regard, as we receive a response and outcome to the request.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David
Barker
Sent: Tuesday, March 06, 2007 11:03 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] COMMTOUCH FP Reporting

I am pretty sure they do take action on them, I have a few questions out to
CT and will post soon when I have a reply as for your Newegg Ken, that has
been taken care of.

David 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ken
Weise
Sent: Tuesday, March 06, 2007 11:01 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] COMMTOUCH FP Reporting

We send them to Commtouch, but get no response. I had reported the same
false positive (weekly ad from Newegg) for 3 straight weeks with no apparent
action from Commtouch. I ended up having to send it to David Barker, so he
can follow up.

I think this process should change in some way. We do not get a response to
FN's or FP's, and it's hard to tell that Commtouch is actually taking any
action to these emails, or just ignoring them.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell
([EMAIL PROTECTED])
Sent: Tuesday, March 06, 2007 10:46 AM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] COMMTOUCH FP Reporting

So what exactly does this mean?  We send our false positives to Declude and
they send them to CommTouch?

Darrell




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