Hi Linda,
What are the plans for newer versions of Declude? -Nick MadRiverAccess.com|Skywaves.net Tech Support US/Canada 877-873-6482 or International +1-802-229-6574 Emergency Support 24/7: supp...@skywaves.net General and Non-Emergency support ticket: https://www.skywaves.com/content/secure/support_ticket.htm ---------------------------------------- From: "Linda Pagillo" <lpagi...@declude.com> Sent: Tuesday, March 13, 2012 7:40 AM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] invisible attachments? Hi Ben. I do not believe this is a Declude issue because I have never seen Declude actually strip an attachment. However, you may want to test to be sure by disabling Declude for a minute and having someone send a test through. Linda Pagillo Declude Technical Support Engineer 866-332-5833 Ext. 2 lpagi...@declude.com From: Imail Admin [mailto:imailad...@bcwebhost.net] Sent: Monday, March 12, 2012 10:05 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] invisible attachments? Thanks Steve. That's the kind of solution I'd already found which doesn't help. In fact, in the discussion on that link there are some whose problems were apparently not resolved and others where they were solved. Ben ----- Original Message ----- From: Steve Cirivello To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:44 PM Subject: Re: [Declude.JunkMail] invisible attachments? Perhaps this issue: http://www.tomshardware.com/forum/236687-49-outlook-express-attachments along with Microsoft Support Article ID 197066 Steve ----- Original Message ----- From: Imail Admin To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:10 PM Subject: [Declude.JunkMail] invisible attachments? Hi, I have a problem with invisible attachments and I'm wondering if it's an IMail problem, a Declude problem, or something else. A law firm that I've dealt with for a long time recently has a problem that messages send to us with attachments sometimes don't display the attachments. They leave the sender with an attachment, but they arrive with no clue that there is an attachment. If I forward them on to a gmail account I use for testing, then the attachments are visible there. I've tested this with both Outlook Express and Mail Live on the receiving end and see nothing about the attachments. I check on an Android phone using K-9 and it doesn't show the attachments but does show the mail.dat file usually associated with Outlook and the formatting of messages (and these senders are using Outlook with MS Exchange). However, the usual fix (use Plain Text Only) doesn't seem to help. My first thought was that the attachments were getting stripped (by Declude?) at our server. But since they still seem to be there once I forward to the gmail account, that excludes that idea. I haven't had any problems receiving test JPG files as attachments and sometimes their PDF files get through just fine. So any idea what's going on here? Thanks, Ben --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
