Try restarting the server. There was a AVG update recently that required a restart.
John Tolmachoff Engineer/Consultant/Owner eServices For You > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > On Behalf Of Paul Navarre > Sent: Thursday, June 10, 2004 3:48 PM > To: [EMAIL PROTECTED] > Subject: [Declude.Virus] Serious Problem with attachments and AVG 7 > > I had a client call and tell me that attachments were not going through. Basically the > message and > the attachment disapeared into thin air. I was able to confirm that this was the case > over all of my > domains. Even messages with an attachment sent to myself would disapear. > > After much head scratching, I turned off AVG (our 2nd virus scanner), and it appears > that the > problem has gone away. > > Here are the facts as I understand them: > > * At or around the time when the problem occurred, I manually updated AVG. There > were 2 new updates. > One was new virus defs and the other was described as an update to the updater > engine. > > * Messages with attachments passed through Junkmail with no problems > > * I found an entry like this in the logs for the messages in question: > 06:10 14:47 SMTPD(003400F8) [208.151.247.226] > C:\IMail\spool\Dd6e2003400f8f6e9.SMD 22739 > > * In the virus logs, I got the following: > 06/10/2004 14:47:40 Qd6e2003400f8f6e9 Could not find parse string identified in > report.txt > 06/10/2004 14:47:40 Qd6e2003400f8f6e9 Error 10 in virus scanner 2. > 06/10/2004 14:47:40 Qd6e2003400f8f6e9 > Test2.2c319.0.xls.15872.3.predef.declude.com > > After this I could find no trace of the messages. I assume they were deleted. > > Can anybody explain the virus log to me? Has something changed with AVG that now > makes it unusable, > or do I have a problem with my configuration? > > For anyone using AVG, I would definitely send yourself a test attachment to be sure it > is working. > > Paul Navarre > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > > --- > This E-mail came from the Declude.Virus mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.Virus". The archives can be found > at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". The archives can be found at http://www.mail-archive.com.
