So why put them in the virus folder? There is no way (that I know of) to requeue these messages?
Requeueing them is easy; copy the D*.SMD file and matching Q*.SMD file from the \IMail\spool\virus directory to the \IMail\spool directory.
... Or fix the vulnerability...
You probably could do that, but the effort involved would likely outweigh the benefits.
What is Horizon's "best practices" theory on how to deal with messages that land in the virus folder?
It's kind of like having a "best practices" on dealing with spam -- there isn't a "one size fits all" approach.
Just as some organizations are fine deleting all viruses and vulnerabilities, others need to archive them just to be safe.
-Scott
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