Aaron asked me to provide feedback on the volunteer form. I also looked at how the How to Help page links to it.*
Re https://snowdrift.coop/p/snowdrift/w/en/how-to-help :* "Register as a Volunteer" is more a way of finding out about ways to help than a way to help in itself. As such, I found its position quite far down the page a little confusing, and insufficiently prominent. I'd move it at the top of the page and retitle it as follows: Tell us about your interests and skills [cartoon] Although not a requirement, if you tell us about your interests and skills, we can direct you to where you can make the biggest difference. *Once you have registered as a user on the site, fill out our volunteer interest form <https://snowdrift.coop/p/snowdrift/volunteer>*. Participate in the community Come say "hi", talk with others, ask questions, test things... ...etc... *Re https://snowdrift.coop/p/snowdrift/volunteer :* The alignment of the introductory text seems odd. I'd left-align it with the form labels. Perhaps this will automatically be addressed when the new site styles are applied to this page? I'd also change the introductory text. Since the user may well have come from the How-to-help page, I wouldn't start out by suggesting they go there instead of here. Also, "To express interest in volunteering, fill out this form" suggests this form is the only way to express interest in volunteering. I'd reword the introductory section as follows: Filling out this form is not required, but it's a great way to get started volunteering. Telling us about your interests and skills will enable us to direct you to where you can make the biggest difference. Also see the How-to-help page for information about our current needs. /*Name or Internet Handle:*/ How about changing to "Name and/or Internet Handle" to invite people to provide both if they want? /*Relevant work/training/volunteer experience:*/ Ambiguity about what level of detail is expected here may trigger hesitation possibly resulting in procrastinating completing the form. It might help to add some text below the heading such as: *Relevant work/training/volunteer experience:* Feel free to either briefly summarize relevant aspects of your experience, or to provide more detail, for example by copying and pasting sections from your resume. /*Areas of interest:*/ This should be checkboxes, arranged in multiple columns, so you can see the whole set at once and don't need the fiddly and error-prone "use ctrl to select multiple" approach that a list box requires, along with the inability to see exactly what you've selected if the listbox has a scrollbar, as it does here. I'd also add an "Other:" checkbox with a text field so people can add something they don't see listed. It would be nice to have a pre-checked checkbox labelled "Email me a copy of my information" if this can reasonably easily be done. Before the Submit button I'd say something brief to set expectations about what will happen next, e.g. should the person expect to hear from somebody within X days? After submitting it, the user should see a dedicated page or message thanking them for their interest and for taking the time to fill out the form. It should also say something about what will happen next and provide one or a few suggestions for how they could engage with Snowdrift.coop in the meantime, e.g. parts of the site to explore. Merely redisplaying the blank form with "application submitted" at the top is a bit offputting and disappointing - as well as potentially confusing if you don't notice the message at the top - and it misrepresents the nature of what the user just did since it's not an "application". Best regards, Michael
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