Public bug report changed: https://launchpad.net/malone/bugs/28567
Comment: Sebastian The bug has reoccurred attached is the backtrace Tom Sebastien Bacher wrote: >Public bug report changed: >https://launchpad.net/malone/bugs/28567 > >Comment: >Your comment about how the system works is not fair. The situation is >easy. You have an issue, we are happy to work on fixing it but we need >informations on what happen because we don't have the issue. It may be >to some special .png that causes issue to the rendering library or >something else. Does it make sense to you than for resolving an issue >you need to know what happens? > >Now we don't "cancel" the bug, but we declare it useless because nobody >can reproduce it and nobody can provides informations on what happen ... >that's not really possible to figure what to fix what is broken. >Providing a backtrace or a broken .png would allow use to have those >informations and to track it. > >You don't need to be a martian and what is martian about attaching the >files your have in your folder the next time it happens? Do you know how >to open a command line and move a file if that happens again, so you can >locate which one you have to move and is creating that? If you don't >know I'm happy to explain that to you, just let me know. > >For the backtrace it's a bit technical but you don't need to be a programmer, >I gave you the step for it. Open a command line (applications menu, >accessories, terminal) and type in it: >gdb -p $(pidof nautilus) > >you get a line starting by "(gdb)" and waiting on your input, you type >"thread apply all bt". Then you get the backtrace, you just have to copy >it to a command. To copy you can use the items of the right click menu. > >Bug needs efforts of both parts to be fixed and I don't think than >people waste their time making that working as it does at the moment > > > > Attachment: Backtrace.odt Type: application/octet-stream; name="Backtrace.odt" URL: http://librarian.launchpad.net/1520347/Backtrace.odt -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
