*** This bug is a duplicate of bug 179217 *** https://bugs.launchpad.net/bugs/179217
Hello miked, This bug is already assigned to the desktop-bugs group. All of us that belong to this group will be emailed on all updates to it. Incomplete means that we are still missing some information/data that we consider necessary to fully identify the issue (and, as a result, move the bug to some other status). In your case, this bug clearly looks like a dup of bug 179217, so it was marked as such. Until otherwise shown, you should use the original bug 179217 for all your comments (even the above). A valgrind report would certainly help us -- mostly one that goes up to the actual crash. By the way, please upload the valgrind report to bug 179217, not this one. Re. your previous remark: just upload the valgrind report, no need to create a tarball. Launchpad should be able to easily manage large files. Your 'tar' failed because the tarball (the archive) you were trying to create had slashes in the name: "valgrind-logs-/usr/lib/evolution /evolution-data-server-2.22.tar.gz". So the shell interpreted it as being subdirectories under you current directory: it went looking for a directory called "valgrind-logs-", under it another directory called "usr", under it another one called "lib", etc, etc. Your valgrind command was correct (the second time you ran it), so it will have -- hopefully -- a clear indication of where the error is. It seems to be that you get the error every time; if this is the case, this is also interesting on and by itself, since the original reporter of bug 179217 did not indicate this was the case. On the difficulties you had: can you expand a bit more on what was missing/incomplete/unexplained? We do try to explain it, but we are hampered by our own bias: something may be so simple (for some of us), that it is deemed as not needing explanations. Of course, as you point out, a bad move... if we know where we mis-explained, we can redo/expand it. Finally, on when to change the status from incomplete: usually this will be done by someone with QA access. See [1] below for the formal definition of the bug stati. [2] should be a good reference to the work done by the bugsquad. [1] https://wiki.ubuntu.com/Bugs/Status?highlight=%28CategoryBugSquad%29 [2] https://wiki.ubuntu.com/BugSquad/KnowledgeBase -- evolution-data-server-2.22 crashed with signal 5 in IA__g_realloc() https://bugs.launchpad.net/bugs/190177 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is a bug assignee. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs