I've got the same problem. After chosing a driver for my printer (hp or hplip), there isn't any printer in the gnome-cups-manager (or cups web interface).
Next a part of my /var/log/cups/error_log file (after try to add my printer) : E [12/Apr/2006:22:52:55 +0200] cupsdLoadAllPrinters: Unable to open /etc/cups/printers.conf - Aucun fichier ou répertoire de ce type E [12/Apr/2006:22:52:55 +0200] cupsdLoadAllClasses: Unable to open /etc/cups/classes.conf - Aucun fichier ou répertoire de ce type E [12/Apr/2006:22:52:55 +0200] LoadAllSubscriptions: Unable to open /etc/cups/subscriptions.conf - Aucun fichier ou répertoire de ce type E [12/Apr/2006:22:53:11 +0200] [cups-driverd] Unable to open driver directory "/usr/lib/cups/driver": No such file or directory E [12/Apr/2006:22:53:34 +0200] CUPS-Add-Printer: Unauthorized E [12/Apr/2006:22:53:34 +0200] copy_model: empty PPD file! E [12/Apr/2006:22:53:34 +0200] PID 9847 stopped with status 1! E [12/Apr/2006:22:53:34 +0200] [cups-driverd] Unable to open "/usr/share/ppd/�������" - No such file or directory E [12/Apr/2006:23:00:27 +0200] [cups-driverd] Unable to open driver directory "/usr/lib/cups/driver": No such file or directory E [12/Apr/2006:23:00:46 +0200] CUPS-Add-Printer: Unauthorized E [12/Apr/2006:23:00:46 +0200] copy_model: empty PPD file! E [12/Apr/2006:23:00:46 +0200] PID 10227 stopped with status 1! E [12/Apr/2006:23:00:46 +0200] [cups-driverd] Unable to open "/usr/share/ppd/�����������" - No such file or directory E [12/Apr/2006:23:00:55 +0200] [cups-driverd] Unable to open driver directory "/usr/lib/cups/driver": No such file or directory I've also noticed that launching gnome-cups-add : ** (gnome-cups-add:10968): WARNING **: model named 'HP <model> (recommended)' doesn't have a recognized structure There are several times this warning (with differents models) before the window appeared. -- IPP request failed with status 1280 https://launchpad.net/malone/bugs/39340 -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs