And your [Sebastien Bacher's] comment was constructive in exactly what
fashion?

Since you apparently think this is some sort of debate, I'll deal with
it on that basis--but be advised that I do *NOT* regard your approach as
constructive and is an excellent example of why I have basically stopped
recommending Ubuntu.

My primary point is best stated as: If we assume that Ubuntu is speaking
the truth about wanting to reach more users, then Ubuntu should be as
open as possible to bug reports from every channel--and *ESPECIALLY*
from unsophisticated users.

You apparently think that users are *REALLY* stupid. They are not likely
to look at the Main Menu control in the Preferences. They are not going
to poke around and notice "Bug Report Tool" and think that it might be
useful and therefore be smart enough to click in that little box--when
in fact right now that option is not useful--it is nothing but a bug.
Trying to use the "Bug Report Tool" does *NOTHING* except pop up an
error window. This is *NOT* a low importance bug to people who encounter
it. This is evidence that Ubuntu is going backwards from wanting to
reach more users.

Gee, I could always submit the patch. That would serve you right. I
actually used to make my living as a professional programmer.
Unfortunately, I was one of the second stringers of the erratic type. I
wrote some witty, perhaps even brilliant code--and some really ugly
bugs. In my later projects I was mostly working as a maintenance
programmer digging out other people's ugly bugs. During those years I
worked with and for some truly first-rate programmers, people who could
stream out reams of brilliant code without bugs--but I eventually
realized that I'd never reach that level and I moved up and over to a
supporting channel. I still work with brilliant programmers, including
some people working on open source projects, but I mostly stay out of
their way when it comes to doing their programming work. My employer's
parent (grandparent?) company is actually regarded as one of the largest
supporters of open source software--but with no involvement in Ubuntu. I
sometimes discuss Ubuntu with some of those people--but I am unable to
recommend that we increase our involvement with Ubuntu.

'This bug is not enabled by default' is right up there with the worst
excuses I have ever heard, and I've heard lots.

-- 
GNOME Bug Report Tool missing arguments
https://bugs.launchpad.net/bugs/198162
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is a bug assignee.

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