** Description changed: Binary package hint: nautilus After booting my HP NC8000 laptop PC, I place a data CD in my laptop's CD drive and go to Places--> Computer and double-click on the CD-RW/DVD- ROM Drive shortcut. When I do this, I get the following error message: Unable to mount location Can't mount file There is also a DBus error message that pops up when I place a data disc in the CD drive. I also cannot open DVD or CD Audio discs and get the same error as above: Unable to mount location Can't mount file This error has been reported several times with users running Ubuntu 8.10, please see the following posts: http://ubuntuforums.org/showthread.php?t=1118041&highlight=unable+mount+CDROM http://ubuntuforums.org/showthread.php?t=1047843&highlight=unable+mount+CDROM I have attached the output of lspci and dmesg to this report, please update with any additional logfile/information you need. Regards, JB ProblemType: Bug Architecture: i386 DistroRelease: Ubuntu 8.10 ExecutablePath: /usr/bin/yelp NonfreeKernelModules: fglrx Package: yelp 2.24.0-0ubuntu2 ProcEnviron: PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/bin:/usr/X11R6/bin LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: yelp Uname: Linux 2.6.27-11-generic i686 + + *****Additional information and how I am to reproduce the problem****** + It appears from my basic set of tests that this problem appears when I place a new disc in the drive. The disc spins up, the CD light turns on, but when I try to access the CD in nautilus (explorer), I get: + + Unable to mount location + Can't mount file + + + However, if I eject the CD tray and then close it again, the drive spins up and after about 1 minute of reading the disc, the disc appears with an icon in nautilus. I am then able to open it and copy its contents. + + Also, if I place a bootable CD in the drive during boot, I can boot from + the disc so the problem does not appear to be the drive or media, just + Ubuntu. + + I have also attached a screenshot of the occasional DBus error message + that pops up when I place a CD data disc in the drive. + + Below is the output of my /etc/fstab: + + # /etc/fstab: static file system information. + # + # <file system> <mount point> <type> <options> <dump> <pass> + proc /proc proc defaults 0 0 + # /dev/sda1 + UUID=28d7a27b-bdb2-4b7a-bb0b-8c4b56b48282 / ext3 noatime,nodiratime,errors=remount-ro 0 1 + # /dev/sda5 + UUID=6e273430-c495-42c0-b5ea-e27cab44770f none swap sw 0 0 + # /dev/sda6 + UUID=230206b8-0e6a-43cc-871e-c0dbefeb4c11 /media/data ext3 auto,users,rw 0 0 + + /dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 + 0 + + ******************************************************************************
** Attachment added: "dbus-error.jpg" http://launchpadlibrarian.net/25572359/dbus-error.jpg -- Unable to mount or read CD drive https://bugs.launchpad.net/bugs/362639 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to nautilus in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
