Public bug reported:
Binary package hint: evolution
Background info:
Ubuntu 9.04 Jaunty Jackalope, all updates current
Evolution 2.26.1
Here's how the bug showed up:
1. I had 3 email accounts set up and working (personal, sale, etc; all
same domain ...mine)
2. I added a new one (my domain again), then set up Evolution to grab
mail from this one also. Call it joebobbri...@yourplace.com. My domain
is hosted on a shared server and the user names that you must enter into
the email set up must be fully qualified, e.g.
joebobbri...@yourplace.com is the user name to use, not just
joebobbriggs.
3. By default, Evolution places just the short version ('joebobbriggs')
in the user name fields by default when setting up your new account.
With our shared server, this will NOT work and you will not be able to
send or receive mail if you don't use the fully-qualified name.
4. I mistakenly left the short user name in the outgoing server's user
name field rather than the full one.
5. I tried a test send and receive, and a dialog box popped up and asked
for my password, which I entered. After clicking OK, the dialog box
popped up again and I realized my mistake. I clicked cancel.
6. I went to Preferences and changed the appropriate user name to the
fully-qualified one, joebobbri...@yourplace.com for this example.
HERE COMES THE BUG:
7. When I click the Send/Receive button now, it keeps asking me for the
password for the invalid short name, e.g. the password for joebobbriggs ...and
it is impossible to succeed because the short name is not a valid user name at
our server! I EXPECTED all history of the short name to be gone ...and only
the correct accounts information to be used, but it seems Evolution won't quit
using an unsuccessful name until it one day succeeds. That'll never happen in
this case.
I've tried removing and adding (again) the new email account. Removing
all email accounts and adding all of them back. I spoke with the ISP
people and the domain server people... all is well everywhere else.
This has to be an Evolution problem. I also installed Thunderbird and
tested the new account and all works well, both sending and receiving,
with exactly the same settings. Again, this looks like an Evolution
problem. Unfortunately, while it is 'stuck' with the shorter version of
the user name, it can NOT succeed at sending email. Can't get it to
work. Short of backing things up, completely uninstalling Evolution,
deleting ~/.evolution, and starting all over with a fresh install ...I'm
out of ideas.
Thanks,
Brian
ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/evolution
Package: evolution 2.26.1-0ubuntu1
ProcEnviron:
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.28-11-generic i686
** Affects: evolution (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug i386
--
Will not forget unsuccessful (send) email user name
https://bugs.launchpad.net/bugs/372565
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