** Description changed: Binary package hint: yelp - Pick pretty much any help page and try to print it. You'll get a page - that has the heading and nothing else. + Printing almost any help page (using "print this page") results in a page that has the heading and nothing else. + Also note that selecting "Print this Document" results in a segfault error, but that is a separate issue that is still present in Lucid. - This is in Karmic. + [TEST CASE] + ============= + 1. Open "Help" by pressing F1 or System --> "Help and Support" + 2. Click on the first link under the "Common Questions" heading - "Connecting to the Internet" + 3. Select "Print This Page ..." from the File menu + 4. Select "Print" (or "Print Preview" to avoid wasting paper whilst testing - both options show this symptom) + + + [Current Result] + ============= + A page with only the heading (in this test case "Connecting") & the page number (1 of 1) is printed. + See Screenshot from Karmic - http://imgbin.org/images/1241.png + + + [Expected Result] + ============= + The entire page including all help text should be printed. + See Screenshot from Lucid - http://imgbin.org/images/1240.png + + + [Work Around] + ============= + When printing a Help page, select a different printer (e.g. "Print to File") in the print dialogue screen & then re-select your desired printer. + + [Notes] + ============= + This issue occurs in Karmic + + $uname -a + Linux dv7-karmic 2.6.31-19-generic #56-Ubuntu SMP Thu Jan 28 01:26:53 UTC 2010 i686 GNU/Linux + + $sudo apt-cache policy yelp + yelp: + Installed: 2.28.0-0ubuntu2 + Candidate: 2.28.0-0ubuntu2 + Version table: + *** 2.28.0-0ubuntu2 0 + 500 http://mirror.optus.net karmic/main Packages + 100 /var/lib/dpkg/status + + I am unable to reproduce this issue in Lucid + + $ uname -a + Linux ubuntu 2.6.32-12-generic #16-Ubuntu SMP Wed Jan 27 18:34:19 UTC 2010 i686 GNU/Linux + + $ sudo apt-cache policy yelp + yelp: + Installed: 2.28.0+webkit-1ubuntu1 + Candidate: 2.28.0+webkit-1ubuntu2 + Version table: + 2.28.0+webkit-1ubuntu2 0 + 500 http://us.archive.ubuntu.com lucid/main Packages + *** 2.28.0+webkit-1ubuntu1 0 + + ProblemType: Bug Architecture: amd64 Date: Fri Feb 5 20:52:26 2010 DistroRelease: Ubuntu 9.10 ExecutablePath: /usr/bin/yelp NonfreeKernelModules: nvidia Package: yelp 2.28.0-0ubuntu2 ProcEnviron: - LANGUAGE=en_US.UTF-8 - LANG=en_US.UTF-8 - SHELL=/bin/bash + LANGUAGE=en_US.UTF-8 + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-19.56-generic SourcePackage: yelp Uname: Linux 2.6.31-19-generic x86_64 XsessionErrors: - (gnome-settings-daemon:3233): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed - (gnome-settings-daemon:3233): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed - (polkit-gnome-authentication-agent-1:3336): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed - (nautilus:3332): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed - (firefox-bin:3475): GLib-WARNING **: g_set_prgname() called multiple times + (gnome-settings-daemon:3233): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed + (gnome-settings-daemon:3233): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed + (polkit-gnome-authentication-agent-1:3336): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed + (nautilus:3332): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed + (firefox-bin:3475): GLib-WARNING **: g_set_prgname() called multiple times
-- The help files won't print https://bugs.launchpad.net/bugs/517925 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to yelp in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
