the same occour to me on a dell inspiron 6000, it seems to me that some
volume controls are not tied with master ones, i've to switch to totem
application and move the volume control inside the application, the
master volume does nothing on pcm volume

this is on edgy (clean install, not upgrade), it worked for me in dapper

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Volume keyboard shortcut fails to increase volume
https://launchpad.net/bugs/36302

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