Public bug reported:
ubuntu-rtm image 184 on Krillin
Was using the phone a lot during the break and experienced Gmail getting
into a state where it would launch and have a white screen. You could
not recover even after killing and restarting the app. This happened
mulitple times. I believe the online account service possibly is getting
killed by the OOM killer and trying to launch Gmail after this occurs
does not work.
If this is the case, we should a) try to not let account service be
killed by oom killer and b) recover gracefully if the service is not
running and still allow the app to be launced.
Steps to reproduce:
1) setup online account for Google and Gmail
2) unplug the phone from USB
3) launch gmail webapp and a lot of other apps
4) kill gmail but leave other apps running
5) use the phone for a while and let it suspend for a while (5-10 minutes)
6) try and launch gmail and you get a blank white screen, see the log below.
7) kill and restart gmail with the same error
The only way I could make it work again was to delete the online account
or reboot
webapp-container: unrecognized option '--store-session-cookies'
webapp-container: unrecognized option '--accountProvider=google'
webapp-container: unrecognized option
'--webappUrlPatterns=https?://mail.google.*/*,https?://accounts.google.*/*,https?://accounts.google.co.*/*,https?://www.google.*/accounts/*,https?://www.google.com/calendar*'
libust[28543/28580]: Error: Error opening shm /lttng-ust-wait-5-32011 (in
get_wait_shm() at lttng-ust-comm.c:886)
libust[28543/28579]: Error: Error opening shm /lttng-ust-wait-5 (in
get_wait_shm() at lttng-ust-comm.c:886)
libust[28543/28579]: Error: Error opening shm /lttng-ust-wait-5 (in
get_wait_shm() at lttng-ust-comm.c:886)
libust[28543/28580]: Error: Error opening shm /lttng-ust-wait-5-32011 (in
get_wait_shm() at lttng-ust-comm.c:886)
Invalid webapps installation
Invalid webapps installation
Ignoring empty or invalid webapp URL pattern: "https?://accounts.google.co.*/*"
Using Oxide as the web engine backend
Setting session cookie mode to "persistent"
Empty path in webapps model search path update request
QQmlExpression: Expression
file:///usr/share/webbrowser-app/webcontainer/WebApp.qml:179:25 depends on
non-NOTIFYable properties:
unity::action::qml::ActionManager::globalContext
Empty path in webapps model search path update request
UbuntuWindow - regular geometry
UbuntuWindow::handleSurfaceFocusChange(focused=true)
UbuntuWindow::handleSurfaceResize(width=540, height=919)
UbuntuClipboard - Got invalid serialized mime data. Ignoring it.
shm_open() failed: Permission denied
[0105/093337:WARNING:gpu_control_list.cc(760)] Entry with unknown fields 0
[0105/093337:WARNING:gpu_control_list.cc(746)] Malformed exceptions entry 24
[0105/093337:WARNING:proxy_service.cc(909)] PAC support disabled because there
is no system implementation
Loaded 5 UA override(s) from
file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Web/ua-overrides-mobile.js
virtual void OnlineAccounts::Plugin::registerTypes(const char*)
Ubuntu.OnlineAccounts
virtual void OnlineAccountsClient::Plugin::registerTypes(const char*)
Ubuntu.OnlineAccounts.Client
account-service-model.cpp 292 update
Accounts: 1
account-service.cpp 100 setObjectHandle Accounts::AccountService(0xb7b5ff80)
account-service.cpp 393 authenticate QMap()
../../../../lib/SignOn/connection-manager.cpp 106 setupSocketConnection p2p
error: QDBusError("org.freedesktop.DBus.Error.FileNotFound", "Failed to connect
to socket /run/user/32011/signond/socket: No such file or directory") 1
../../../../lib/SignOn/connection-manager.cpp 132 init Peer connection
unavailable, activating service
../../../../lib/SignOn/identityimpl.cpp 96 updateState Updating state:
"PendingRegistration" SignOn::IdentityImpl(0xb7b6ce40)
../../../../lib/SignOn/authsessionimpl.cpp 94 initInterface
../../../../lib/SignOn/authsessionimpl.cpp 94 initInterface
../../../../lib/SignOn/connection-manager.cpp 106 setupSocketConnection p2p
error: QDBusError("org.freedesktop.DBus.Error.FileNotFound", "Failed to connect
to socket /run/user/32011/signond/socket: No such file or directory") 1
../../../../lib/SignOn/connection-manager.cpp 150 init Connected to
"qt_default_session_bus"
../../../../lib/SignOn/identityimpl.cpp 96 updateState Updating state: "Ready"
SignOn::IdentityImpl(0xb7b6ce40)
../../../../lib/SignOn/identityimpl.cpp 576 remoteObjectDestroyed
../../../../lib/SignOn/identityimpl.cpp 96 updateState Updating state:
"NeedsRegistration" SignOn::IdentityImpl(0xb7b6ce40)
** Affects: canonical-devices-system-image
Importance: Critical
Status: New
** Affects: accountsservice (Ubuntu)
Importance: Critical
Status: Invalid
** Affects: ubuntu-system-settings-online-accounts (Ubuntu)
Importance: Critical
Status: Confirmed
** Also affects: ubuntu-system-settings-online-accounts (Ubuntu)
Importance: Undecided
Status: New
** Also affects: accountsservice (Ubuntu)
Importance: Undecided
Status: New
** Also affects: canonical-devices-system-image
Importance: Undecided
Status: New
** Changed in: canonical-devices-system-image
Importance: Undecided => Critical
** Changed in: canonical-devices-system-image
Milestone: None => ww03-2015
** Changed in: webapps-core
Importance: Undecided => Critical
** Changed in: accountsservice (Ubuntu)
Importance: Undecided => Critical
** Changed in: ubuntu-system-settings-online-accounts (Ubuntu)
Importance: Undecided => Critical
--
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to accountsservice in Ubuntu.
https://bugs.launchpad.net/bugs/1407694
Title:
Gmail webapp stops working and can't recover
To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1407694/+subscriptions
--
desktop-bugs mailing list
desktop-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
