** Changed in: gnome-disk-utility (Ubuntu) Status: Invalid => New
** Description changed: gnome-disks (show as "Disks" on the desktop environment running Unity) systematically does not acknowledge that disks have SMART capabilities when connected through a USB port; SMART capabilities are grayed. However, 'sudo smartctl -a /dev/<disk>' works fine. gnome-disks acknowledge SMART capabilities if the same disk is connected through a SATA port. - Confirmed for Ubuntu 14.04 LTS Trusty Thar and previous versions. + Confirmed for Ubuntu 14.04 LTS Trusty Thar on 2016-01-26, gnome-disks- + utility 3.10.0, udisks 2.1.3 (built against 2.1.3) by Hans Deragon. Original report --> In terminal it wasnt enabled but it was supported. I enabled it in 12.04 ubuntu in terminal. In 10.04 in terminal it shows its enabled but see screenshot in Disk utility it doesnt show SMART. PS. I formated using Disk utility using : Dont partition and in fdisk -l it doesnt show any partitions. Thats then showing all correctly? Toshiba v63600-C 1TB usb external HDD Formated using DISK Utility with not usual options: In DISK UTILITY Formated using: Dont partition and & FORMAT VOLUME to FAT (not possible to NTFS) kangarooo@kangarooo-laptop:~$ sudo fdisk -l Disk /dev/sda: 160.0 GB, 160041885696 bytes 255 heads, 63 sectors/track, 19457 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x0001f6fb Device Boot Start End Blocks Id System /dev/sda1 1 16071 129089283+ 83 Linux /dev/sda2 16072 16797 5831595 5 Extended /dev/sda3 * 16798 19457 21366450 7 HPFS/NTFS /dev/sda5 16072 16797 5831563+ 82 Linux swap / Solaris Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00000000 Device Boot Start End Blocks Id System kangarooo@kangarooo-laptop:~$ sudo smartctl -i /dev/sdb smartctl version 5.38 [i686-pc-linux-gnu] Copyright (C) 2002-8 Bruce Allen Home page is http://smartmontools.sourceforge.net/ Device: TOSHIBA External USB 3.0 Version: 0001 Serial number: 91UCFSBMS Device type: disk Local Time is: Fri Dec 21 15:38:56 2012 EET Device supports SMART and is Enabled Temperature Warning Disabled or Not Supported kangarooo@kangarooo-laptop:~$ ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: gnome-disk-utility 2.30.1-1 ProcVersionSignature: Ubuntu 2.6.32-45.100-generic 2.6.32.60+drm33.26 Uname: Linux 2.6.32-45-generic i686 Architecture: i386 Date: Fri Dec 21 14:37:14 2012 InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4) ProcEnviron: LANG=en_US.utf8 SHELL=/bin/bash SourcePackage: gnome-disk-utility ** Description changed: gnome-disks (show as "Disks" on the desktop environment running Unity) systematically does not acknowledge that disks have SMART capabilities when connected through a USB port; SMART capabilities are grayed. However, 'sudo smartctl -a /dev/<disk>' works fine. gnome-disks acknowledge SMART capabilities if the same disk is connected through a SATA port. - Confirmed for Ubuntu 14.04 LTS Trusty Thar on 2016-01-26, gnome-disks- + Confirmed for Ubuntu 14.04 LTS Trusty Thar on 2016-01-26, gnome-disk- utility 3.10.0, udisks 2.1.3 (built against 2.1.3) by Hans Deragon. Original report --> In terminal it wasnt enabled but it was supported. I enabled it in 12.04 ubuntu in terminal. In 10.04 in terminal it shows its enabled but see screenshot in Disk utility it doesnt show SMART. PS. I formated using Disk utility using : Dont partition and in fdisk -l it doesnt show any partitions. Thats then showing all correctly? Toshiba v63600-C 1TB usb external HDD Formated using DISK Utility with not usual options: In DISK UTILITY Formated using: Dont partition and & FORMAT VOLUME to FAT (not possible to NTFS) kangarooo@kangarooo-laptop:~$ sudo fdisk -l Disk /dev/sda: 160.0 GB, 160041885696 bytes 255 heads, 63 sectors/track, 19457 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x0001f6fb Device Boot Start End Blocks Id System /dev/sda1 1 16071 129089283+ 83 Linux /dev/sda2 16072 16797 5831595 5 Extended /dev/sda3 * 16798 19457 21366450 7 HPFS/NTFS /dev/sda5 16072 16797 5831563+ 82 Linux swap / Solaris Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00000000 Device Boot Start End Blocks Id System kangarooo@kangarooo-laptop:~$ sudo smartctl -i /dev/sdb smartctl version 5.38 [i686-pc-linux-gnu] Copyright (C) 2002-8 Bruce Allen Home page is http://smartmontools.sourceforge.net/ Device: TOSHIBA External USB 3.0 Version: 0001 Serial number: 91UCFSBMS Device type: disk Local Time is: Fri Dec 21 15:38:56 2012 EET Device supports SMART and is Enabled Temperature Warning Disabled or Not Supported kangarooo@kangarooo-laptop:~$ ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: gnome-disk-utility 2.30.1-1 ProcVersionSignature: Ubuntu 2.6.32-45.100-generic 2.6.32.60+drm33.26 Uname: Linux 2.6.32-45-generic i686 Architecture: i386 Date: Fri Dec 21 14:37:14 2012 InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4) ProcEnviron: LANG=en_US.utf8 SHELL=/bin/bash SourcePackage: gnome-disk-utility ** Description changed: - gnome-disks (show as "Disks" on the desktop environment running Unity) - systematically does not acknowledge that disks have SMART capabilities - when connected through a USB port; SMART capabilities are grayed. - However, 'sudo smartctl -a /dev/<disk>' works fine. gnome-disks - acknowledge SMART capabilities if the same disk is connected through a - SATA port. + gnome-disk-utility (show as "Disks" on the desktop environment running + Unity) systematically does not acknowledge that disks have SMART + capabilities when connected through a USB port; SMART capabilities are + grayed. However, 'sudo smartctl -a /dev/<disk>' works fine. gnome- + disks acknowledge SMART capabilities if the same disk is connected + through a SATA port. Confirmed for Ubuntu 14.04 LTS Trusty Thar on 2016-01-26, gnome-disk- utility 3.10.0, udisks 2.1.3 (built against 2.1.3) by Hans Deragon. Original report --> In terminal it wasnt enabled but it was supported. I enabled it in 12.04 ubuntu in terminal. In 10.04 in terminal it shows its enabled but see screenshot in Disk utility it doesnt show SMART. PS. I formated using Disk utility using : Dont partition and in fdisk -l it doesnt show any partitions. Thats then showing all correctly? Toshiba v63600-C 1TB usb external HDD Formated using DISK Utility with not usual options: In DISK UTILITY Formated using: Dont partition and & FORMAT VOLUME to FAT (not possible to NTFS) kangarooo@kangarooo-laptop:~$ sudo fdisk -l Disk /dev/sda: 160.0 GB, 160041885696 bytes 255 heads, 63 sectors/track, 19457 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x0001f6fb Device Boot Start End Blocks Id System /dev/sda1 1 16071 129089283+ 83 Linux /dev/sda2 16072 16797 5831595 5 Extended /dev/sda3 * 16798 19457 21366450 7 HPFS/NTFS /dev/sda5 16072 16797 5831563+ 82 Linux swap / Solaris Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00000000 Device Boot Start End Blocks Id System kangarooo@kangarooo-laptop:~$ sudo smartctl -i /dev/sdb smartctl version 5.38 [i686-pc-linux-gnu] Copyright (C) 2002-8 Bruce Allen Home page is http://smartmontools.sourceforge.net/ Device: TOSHIBA External USB 3.0 Version: 0001 Serial number: 91UCFSBMS Device type: disk Local Time is: Fri Dec 21 15:38:56 2012 EET Device supports SMART and is Enabled Temperature Warning Disabled or Not Supported kangarooo@kangarooo-laptop:~$ ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: gnome-disk-utility 2.30.1-1 ProcVersionSignature: Ubuntu 2.6.32-45.100-generic 2.6.32.60+drm33.26 Uname: Linux 2.6.32-45-generic i686 Architecture: i386 Date: Fri Dec 21 14:37:14 2012 InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4) ProcEnviron: LANG=en_US.utf8 SHELL=/bin/bash SourcePackage: gnome-disk-utility ** Tags added: trusty -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-disk-utility in Ubuntu. https://bugs.launchpad.net/bugs/1092900 Title: Gnome disk (gnome-disks) utility does not show USB drive has SMART enabled. Option is grayed. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-disk-utility/+bug/1092900/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs