Hello,

I have to say it happens very rarely with newer versions, it's much more
stable on my computer. But on another slower computer, it tend to happen
more frequently. I have found a workaround, which is deleting all local
cache of evolution, forcing it to resync the messages.

I can give you a mail account on my server if it helps for testing it
out. Might be the server/client combination problem too.

Thank you,
Cheers,
Simone

⁣Sent from BlueMail ​

On Jul 20, 2018, 08:41, at 08:41, gf <1696...@bugs.launchpad.net> wrote:
>Hello Simone,
>Thank you for submitting this bug and reporting a problem with
>Evolution.  You made this bug report some time ago and Ubuntu and
>Evolution have been updated since then. 
>
>Could you confirm that this is no longer a problem and that we can
>close the ticket? 
>If it is still a problem, are you still interested in finding a
>solution to this bug? 
>If you are, could you let us know and, run the following (only once):
>apport-collect 1696618
>and upload the updated logs and and any other logs that are relevant
>for this particular issue. 
>
>Thank you again for helping make Ubuntu and Evolution better. 
>G
>
>** Changed in: evolution (Ubuntu)
>       Status: New => Incomplete
>
>-- 
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1696618
>
>Title:
>  Certain emails are not loaded properly via IMAP+
>
>Status in evolution package in Ubuntu:
>  Incomplete
>
>Bug description:
> I'm pretty sure this is a bug, as it is not documented nor reported by
>  anyone else before.
>
>  1)
>  simone@simone-ThinkPad-T540p:~$ lsb_release -rd
>  Description: Ubuntu 16.04.2 LTS
>  Release:     16.04
>
>  2)
>  simone@simone-ThinkPad-T540p:~$ apt-cache policy evolution
>  evolution:
>    Installed: 3.18.5.2-0ubuntu3.2
>    Candidate: 3.18.5.2-0ubuntu3.2
>    Version table:
>   *** 3.18.5.2-0ubuntu3.2 500
>500 http://ftp.sjtu.edu.cn/ubuntu xenial-updates/universe amd64
>Packages
>          100 /var/lib/dpkg/status
>       3.18.5.2-0ubuntu1 500
>       500 http://ftp.sjtu.edu.cn/ubuntu xenial/universe amd64 Packages
>
>  3)
>This bug is ***serious, as it scares people away from Evolution. I have
>setup my main email account as IMAP+. Most of the email are downloaded
>correctly, but some of them are not. From the message source, it seems
>that is a MULTIPART message, and not all parts are loaded. When the
>problem happens, all headers are not displayed when previewing the
>mail, but somehow the "From" in the list is correct. To view the email,
>I have to use my phone (K9 Mail) or Thunderbird. I am really wanting to
>switch to Evolution because I think is an overall better, more
>performing and more integrated program, but this stupid bug is causing
>me to think it over.
>
>  4)
>  I expect to see the message when I click it... not empty
>
>  If you need any further info, like the complete exact message source
>  code, I **can** provide it (nothing secret in there).
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1696618/+subscriptions

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https://bugs.launchpad.net/bugs/1696618

Title:
  Certain emails are not loaded properly via IMAP+

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1696618/+subscriptions

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