Hey Daniel, I'm honestly not sure what I'm doing wrong. Here's precisely what I'm doing. Tell me where I'm messing up:
First, I booted into recovery mode by hitting Esc on bootup, and selecting boot into recovery mode. The computer then boots, and reaches a point at which it I have multiple options, the first one being continue into a regular boot, and a then there are a few others, like "drop into root." In the previous email, with the previous file, after booting into recovery mode, I then selected "continue regular boot" and then I edited the /etc/gdm3/custom.conf to enable debugging. I then rebooted and reproduced the hang. I then rebooted into recovery mode, and then continued booting into normal mode. I then sent the files, were were apparently wrong. Here are two more files. Since /etc/gdm3/custom.conf already had debugging enabled, I did not reboot the computer into recovery mode. I simply rebooted the machine, let it boot as normal and hang while loading as it usually does. I then rebooted the machine, tapped Esc, and selected "boot into recovery mode." It paused after booting for a few seconds, and gave me a few options. This time, I chose "drop into root" and ran the command "journalctl -b-1 > prev_boot.txt" but I'm not sure where it saved. I then selected for the computer to boot as normal, out of recovery mode. When I entered Ubuntu, I ran two commands, "journalctl -b-1 > prev_boot.txt" and attached it here. I also ran "journalctl -b >prev_boot2.txt." Between the two boot records, I hope one is correct. Prev_boot.txt is extremely large again for some reason, and in the logs, it says the boot sequence started on 1/11/19, which is absurd. What's going on with that? Strangely, prev_boot2.txt is much smaller but also states that the boot sequence took over a week. Sorry for the lengthy email. Where am I messing up on recording the boot? Sincerely, Alex On Sun, Jan 20, 2019 at 7:40 PM Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > Please try again. The log in comment #7 is from recovery mode :( > > I think you forgot step 2 in comment #2. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1811599 > > Title: > When booting, the computer hangs at a purple screen and no login > prompt is ever displayed > > Status in gdm3 package in Ubuntu: > Incomplete > > Bug description: > After a fresh install of Ubuntu 18.04.1, on its first boot, the > computer hung at a purple screen. No login prompt was ever displayed. > After holding the power button, the computer boot into Ubuntu without > difficulty. I applied the workaround described in bug 1727356, > uncommenting WaylandEnable=False and rebooted the machine, but it > again hung at the purple screen. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: gdm3 3.28.3-0ubuntu18.04.3 > ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18 > Uname: Linux 4.15.0-43-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.5 > Architecture: amd64 > CurrentDesktop: ubuntu:GNOME > Date: Sun Jan 13 10:59:26 2019 > InstallationDate: Installed on 2019-01-11 (2 days ago) > InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 > (20180725) > ProcEnviron: > TERM=xterm-256color > PATH=(custom, no user) > XDG_RUNTIME_DIR=<set> > LANG=en_US.UTF-8 > SHELL=/bin/bash > SourcePackage: gdm3 > UpgradeStatus: No upgrade log present (probably fresh install) > mtime.conffile..etc.gdm3.custom.conf: 2019-01-11T10:47:37.073441 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1811599/+subscriptions > -- Alexander A Theiler, MHS, MS, PA-C CAQ in Emergency Medicine ** Attachment added: "prev_boot2.txt" https://bugs.launchpad.net/bugs/1811599/+attachment/5230895/+files/prev_boot2.txt ** Attachment added: "prev_boot.tar.xz" https://bugs.launchpad.net/bugs/1811599/+attachment/5230896/+files/prev_boot.tar.xz -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1811599 Title: When booting, the computer hangs at a purple screen and no login prompt is ever displayed To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1811599/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs