Hey Daniel,

I'm honestly not sure what I'm doing wrong.  Here's precisely what I'm
doing.  Tell me where I'm messing up:

First, I booted into recovery mode by hitting Esc on bootup, and selecting
boot into recovery mode.  The computer then boots, and reaches a point at
which it I have multiple options, the first one being continue into a
regular boot, and a then there are a few others, like "drop into root."

In the previous email, with the previous file, after booting into recovery
mode, I then selected "continue regular boot" and then I edited the
/etc/gdm3/custom.conf to enable debugging.  I then rebooted and reproduced
the hang.  I then rebooted into recovery mode, and then continued booting
into normal mode.  I then sent the files, were were apparently wrong.

Here are two more files.  Since /etc/gdm3/custom.conf already had debugging
enabled, I did not reboot the computer into recovery mode.  I simply
rebooted the machine, let it boot as normal and hang while loading as it
usually does.  I then rebooted the machine, tapped Esc, and selected "boot
into recovery mode." It paused after booting for a few seconds, and gave me
a few options.  This time, I chose "drop into root" and ran the command
"journalctl -b-1 > prev_boot.txt" but I'm not sure where it saved.  I then
selected for the computer to boot as normal, out of recovery mode.  When I
entered Ubuntu, I ran two commands, "journalctl -b-1 > prev_boot.txt" and
attached it here.  I also ran "journalctl -b >prev_boot2.txt." Between the
two boot records, I hope one is correct.  Prev_boot.txt is extremely large
again for some reason, and in the logs, it says the boot sequence started
on 1/11/19, which is absurd.  What's going on with that?  Strangely,
prev_boot2.txt is much smaller but also states that the boot sequence took
over a week.

Sorry for the lengthy email.  Where am I messing up on recording the
boot?

Sincerely,

Alex


On Sun, Jan 20, 2019 at 7:40 PM Daniel van Vugt <
daniel.van.v...@canonical.com> wrote:

> Please try again. The log in comment #7 is from recovery mode :(
>
> I think you forgot step 2 in comment #2.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1811599
>
> Title:
>   When booting, the computer hangs at a purple screen and no login
>   prompt is ever displayed
>
> Status in gdm3 package in Ubuntu:
>   Incomplete
>
> Bug description:
>   After a fresh install of Ubuntu 18.04.1, on its first boot, the
>   computer hung at a purple screen.  No login prompt was ever displayed.
>   After holding the power button, the computer boot into Ubuntu without
>   difficulty.  I applied the workaround described in bug 1727356,
>   uncommenting WaylandEnable=False and rebooted the machine, but it
>   again hung at the purple screen.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: gdm3 3.28.3-0ubuntu18.04.3
>   ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
>   Uname: Linux 4.15.0-43-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.5
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sun Jan 13 10:59:26 2019
>   InstallationDate: Installed on 2019-01-11 (2 days ago)
>   InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
> (20180725)
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: gdm3
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   mtime.conffile..etc.gdm3.custom.conf: 2019-01-11T10:47:37.073441
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1811599/+subscriptions
>


-- 
Alexander A Theiler, MHS, MS, PA-C
CAQ in Emergency Medicine


** Attachment added: "prev_boot2.txt"
   
https://bugs.launchpad.net/bugs/1811599/+attachment/5230895/+files/prev_boot2.txt

** Attachment added: "prev_boot.tar.xz"
   
https://bugs.launchpad.net/bugs/1811599/+attachment/5230896/+files/prev_boot.tar.xz

-- 
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to gdm3 in Ubuntu.
https://bugs.launchpad.net/bugs/1811599

Title:
  When booting, the computer hangs at a purple screen and no login
  prompt is ever displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1811599/+subscriptions

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