apport information ** Tags added: apport-collected
** Description changed: After I installed Ubuntu 19.04 (fresh install with hard drive erasing), I was able to login once just after install. But then after reboot, the screen freezes in the middle of the boot process and I never get the login banner. I was able to launch the recovery mode and get some information through journalctl command and it seems that the problem is related to a Wayland server crash. I don't really know if the problem comes from Wayland or Gnome. The first worrying error message is : "gnome_shell[1165]: Failed to apply DRM plane transform 0: Permission non accordée" (ie, Permission denied in french) Thanks to the recovery mode I was able to upgrade via "apt-get update" and "apt-get upgrade", but the symptoms were the same after a reboot I uncommented the "Enable=true" flag of the [debug] section of /etc/gdm3/custom.conf and I provide and extract of the journalctl output related to the error as an attachment to this report (journalctl_extract.txt part). I also provide some system information (system.txt pat). I hope this may help to solve the issue. + --- + ProblemType: Bug + ApportVersion: 2.20.10-0ubuntu27.1 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 19.04 + InstallationDate: Installed on 2019-07-15 (2 days ago) + InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) + Package: gdm3 3.32.0-1ubuntu1 + PackageArchitecture: amd64 + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=fr_FR.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 + Tags: disco + Uname: Linux 5.0.0-20-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + mtime.conffile..etc.gdm3.custom.conf: 2019-07-18T07:25:10.575513 ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1836805/+attachment/5277777/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1836805 Title: screen frozen after reboot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1836805/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
