Ubuntu 14.04 reached end of standard support in April 2019:

  https://wiki.ubuntu.com/Releases

If you would like to continue with free support then please update to a
newer Ubuntu version and tell us if the problem still occurs.

If you would like to continue with Ubuntu 14.04 then there is a paid
support option detailed at https://www.ubuntu.com/esm


** Changed in: gnome-shell (Ubuntu)
       Status: Incomplete => Won't Fix

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You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1299718

Title:
  After switching users Gnome-shell gives black screen, which can be
  recovered by pressing "Super"

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