apport information ** Tags added: apport-collected bionic third-party-packages
** Description changed: This was recreated on a System76 Serval WS (serw11) on Ubuntu 18.04 with the following versions of packages: ```cat /etc/os-release NAME="Ubuntu" VERSION="18.04.3 LTS (Bionic Beaver)" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.3 LTS" VERSION_ID="18.04" HOME_URL="https://www.ubuntu.com/"; SUPPORT_URL="https://help.ubuntu.com/"; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"; VERSION_CODENAME=bionic UBUNTU_CODENAME=bionic apt policy gdm3 gdm3: Installed: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 Candidate: 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev Version table: *** 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7 100 100 /var/lib/dpkg/status 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev 1001 1001 http://ppa.launchpad.net/system76-dev/stable/ubuntu bionic/main amd64 Packages 3.28.3-0ubuntu18.04.4 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.0-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages apt policy gnome-shell gnome-shell: Installed: 3.28.4-0ubuntu18.04.1 Candidate: 3.28.4-0ubuntu18.04.1 Version table: *** 3.28.4-0ubuntu18.04.1 500 500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.28.3+git20190124-0ubuntu18.04.2 500 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages 3.28.1-0ubuntu2 500 500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages ``` Here are the steps to recreate the issue: The blank screen issue can be recreated very easily: Power on system - NOT LIVE DISK. It gets to the ubuntu login screen. Do NOT login and stay at this screen until the screen goes blank. try to wake screen and unable to. only course of action here is to hard power off. + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.7 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + NonfreeKernelModules: nvidia_modeset nvidia + Package: gdm3 3.28.3-0ubuntu18.04.5pop1~1551986836~18.04~d21ecd7~dev [origin: LP-PPA-system76-dev-stable] + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15 + Tags: bionic third-party-packages + Uname: Linux 5.0.0-23-generic x86_64 + UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again. + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1841679/+attachment/5285404/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1841679 Title: Let GDM timeout and it changes to a blank screen where there is no way to recover To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1841679/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
