I'll add my frustration here as well and possibly a solution.

I think we all agree that this is a basic feature and removing it
results in a horrible user experience. The key here is IMHO the lack of
discoverability. I wouldn't call myself a beginner user and yet I had no
idea that the disappearing "New document" in the contextmenu was related
to the Template folder.

Anyway, I’ll be sad to see yet another LTS shipped where this isn’t fix,
so what do you think about this simple solution:

If the Templates folder is empty, a submenu entry is added in the
contextmenu, which simply is a link to the Template folder. And ofc as
soon as you put something in the Template folder, the user sees only
that in the submenu. We already have a help text inside the folder and a
"learn more..." link.

It’s not ideal, but it increases discoverability which is key here.
What do you think?

This would need to be a patch since upstream don't want it :/

** Attachment added: "template.jpg"
   
https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1632027/+attachment/5331210/+files/template.jpg

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https://bugs.launchpad.net/bugs/1632027

Title:
  New Document feature missing from Nautilus 3.20+

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