I followed step 2 as step one didn't opened a new bug.
here is the link requested: https://errors.ubuntu.com/oops/333816bb-717a-11ea-a7c7-fa163ee63de6 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1872268 Title: Gnome Shell completely freezes Ubuntu 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1872268/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs