just checking in to introduce myself. 
here is something about my machine:
 salima@inspiron5559:~$ inxi -SMA
System:
  Host: inspiron5559 Kernel: 5.4.0-31-generic x86_64 bits: 64 
  Desktop: LXQt 0.14.1 Distro: Ubuntu 20.04 LTS (Focal Fossa) 
Machine:
  Type: Laptop System: Dell product: Inspiron 5559 v: N/A 
  serial: <superuser/root required> 
  Mobo: Dell model: 07JM0H v: A00 serial: <superuser/root required> 
  UEFI: Dell v: 1.2.0 date: 05/20/2016 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel 
  Sound Server: ALSA v: k5.4.0-31-generic

about 3 years ago i bought the laptop, loaded with ubuntu, but i
switched to lubuntu 14 which i had been using on the hcl desktop. the
internal speakers are useless so i added f&d speakers with subwoofer.
great sound! i had switched to 16.04 and had no problems with it on the
laptop either. i got delayed in upgrading to 18 so i dont know what
would have happened.

i recently upgraded to lubuntu 20.04 after testing with the live cd to
make sure the wifi and sound connected. everything was fine. so i did a
fresh install, but after that i had only internal speakers. i also tried
my phillips headphones and they too had no sound. (i havent used
bluetooth)

after installing the lxde desktop to 20.04, i was watching both versions
of pulseaudio while i was experimenting with the settings. i could see
them change in both windows. it seemed like they did what they ought to,
but sound only came out through internal speakers.

i think my problem is this bug. all i have done so far is try to see
what is happening. dell seems to have too many issues, so if anyone
knows of any other make and build that this dist works good on, please
let me know.

-- 
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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