________________________________ From: boun...@canonical.com <boun...@canonical.com> on behalf of Daniel van Vugt <1883...@bugs.launchpad.net> Sent: 11 June 2020 19:54 To: robharper22...@outlook.com <robharper22...@outlook.com> Subject: [Bug 1883092] Re: Gnome Shell freeze
Please also wait until the freeze happens again and then when it is "back up for around 30 minutes after" run: journalctl -b0 > journal.txt and attach the resulting text file here. -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1883092 Title: Gnome Shell freeze Status in gnome-shell package in Ubuntu: Incomplete Bug description: the computer will freeze everything but mouse and fail to boot back up for around 30 minutes after ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu Jun 11 11:57:27 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DpkgLog: ExtraDebuggingInterest: Yes, if not too technical GpuHangFrequency: Several times a day GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Lenovo 3rd Gen Core processor Graphics Controller [17aa:21fa] InstallationDate: Installed on 2020-05-29 (12 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 2325CJ0 ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=84df2c1d-136c-448c-b0a6-8483339655b3 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/25/2013 dmi.bios.vendor: LENOVO dmi.bios.version: G2ET97WW (2.57 ) dmi.board.asset.tag: Not Available dmi.board.name: 2325CJ0 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvrG2ET97WW(2.57):bd10/25/2013:svnLENOVO:pn2325CJ0:pvrThinkPadX230:rvnLENOVO:rn2325CJ0:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.family: ThinkPad X230 dmi.product.name: 2325CJ0 dmi.product.sku: LENOVO_MT_2325 dmi.product.version: ThinkPad X230 dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1883092/+subscriptions ** Attachment added: "journal.txt" https://bugs.launchpad.net/bugs/1883092/+attachment/5384391/+files/journal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1883092 Title: Gnome Shell freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1883092/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
