apport information ** Tags added: apport-collected
** Description changed: Results from a clean install of 20.04 with a forced update. When my system boots, the system comes up in dual monitor status (separated monitors). Once I log into my account the system reverts to a single monitor mode and the second monitor goes blank. If I attempt to change the display to dual monitors, both monitors are shown and defined correctly in the setup window (Built-in Laptop Monitor and HP 24"). However, once I click on apply, the system tries to reset to dual monitor, I would say several times, but fails and second monitor says that no signal is detected and to check the connection or cable. However, if I run Ubuntu (older version) from a thumb drive I have no problem with the dual monitor. I believe I am running the default video driver. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.4 + Architecture: amd64 + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DisplayManager: gdm3 + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-07-25 (3 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + Package: gnome-shell 3.36.1-5ubuntu1 + PackageArchitecture: amd64 + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 + RelatedPackageVersions: mutter-common 3.36.3-0ubuntu0.20.04.1 + Tags: focal + Uname: Linux 5.4.0-42-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1889295/+attachment/5396948/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1889295 Title: dual monitor display not working after login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
