On Wed, Sep 23, 2020 at 10:14:57PM -0000, Tessa wrote:
> Sep 23 15:07:58 boxxy gnome-shell[209336]: Screen lock is locked down,
> not locking
> 
> so it appears as if it thinks the screen is already locked, even though
> I'm interacting with my session. and the dbus call doesn't have any way

This message indicates that the screen lock has been disabled:

https://sources.debian.org/src/gnome-
shell/3.36.6-1/js/ui/screenShield.js/?hl=595#L595

I'm guessing that the setting may be named 'disable-lock-screen' in the
'org.gnome.desktop.lockdown' schema:

https://sources.debian.org/src/gnome-
shell/3.36.6-1/js/ui/screenShield.js/?hl=24#L24

try this to see the current value of the setting:

gsettings get org.gnome.desktop.lockdown disable-lock-screen

try this to change it:

gsettings set org.gnome.desktop.lockdown disable-lock-screen false # or
true, as needed

I hope this helps.

Thanks

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https://bugs.launchpad.net/bugs/1896416

Title:
  screen locking no longer works

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