Thanks. Please try disabling all your extensions, via the Extensions app and/or by removing:
~/.local/share/gnome-shell/extensions and then reboot. Does the problem still happen after that? ** Summary changed: - Caribou on-screen keyboard can't be disabled on touchscreen laptop + On-screen keyboard can't be disabled on touchscreen laptop ** Description changed: - On my Dell E7470, the on-screen keyboard from Caribou appears when I - interact with a text entry box using the touchscreen. I have disabled - the keyboard in Universal Access and have tried several versions of a - third-party GNOME Shell extension, "Block Caribou," without success. + On my Dell E7470, the on-screen keyboard when I interact with a text + entry box using the touchscreen. I have disabled the keyboard in + Universal Access and have tried several versions of a third-party GNOME + Shell extension, "Block Caribou," without success. My understanding is that this may be a regression of #1723857. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 ProcVersionSignature: Ubuntu 5.4.0-45.49-generic 5.4.55 Uname: Linux 5.4.0-45-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu27.8 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: GNOME Date: Fri Oct 16 17:28:39 2020 DisplayManager: lightdm InstallationDate: Installed on 2018-01-21 (999 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) RelatedPackageVersions: mutter-common 3.36.4-0ubuntu0.20.04.2 SourcePackage: gnome-shell UpgradeStatus: Upgraded to focal on 2020-08-10 (67 days ago) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1900196 Title: On-screen keyboard can't be disabled on touchscreen laptop To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1900196/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
