Public bug reported:
When launching CSGO via Steam (installed from the repositories via the
steam metapackage), the session begins hanging for a bit before a
fullscreen popup says "Something has gone wrong" and "the system could
not recover", a logout button, and I am sent back to GDM.
This does not happen under Wayland, BTW. But I was not sure whether to
report this as a GNOME Shell issue, a Mutter issue, or an X11/Xorg
issue.
GNOME Shell version:
gnome-shell:
Installed: 3.38.1-1ubuntu1
System information:
System: Kernel: 5.8.0-25-generic x86_64 bits: 64 compiler: gcc v: 10.2.0
Desktop: N/A
Distro: Ubuntu 20.10 (Groovy Gorilla)
Machine: Type: Desktop Mobo: ASUSTeK model: PRIME B350-PLUS v: Rev X.0x
serial: <filter>
UEFI: American Megatrends v: 5407 date: 12/31/2019
CPU: Info: 8-Core model: AMD Ryzen 7 2700 bits: 64 type: MT MCP arch:
Zen+ rev: 2
L2 cache: 4096 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3
svm bogomips: 108799
Speed: 1376 MHz min/max: 1550/3400 MHz boost: disabled Core speeds
(MHz): 1: 1377 2: 1377
3: 1378 4: 1378 5: 1377 6: 1377 7: 1378 8: 1375 9: 1377 10: 1377 11:
1376 12: 1377 13: 1376
14: 1377 15: 1378 16: 1377
Graphics: Device-1: AMD Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT]
vendor: XFX Pine
driver: amdgpu v: kernel bus ID: 0c:00.0
Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati
unloaded: fbdev,modesetting,radeon,vesa resolution: 3840x1080~144Hz
OpenGL: renderer: AMD Radeon RX 5700 XT (NAVI10 DRM 3.38.0
5.8.0-25-generic LLVM 11.0.0)
v: 4.6 Mesa 20.2.1 direct render: Yes
Audio: Device-1: Creative Labs Sound Core3D [Sound Blaster Recon3D /
Z-Series]
driver: snd_hda_intel v: kernel bus ID: 09:00.0
Device-2: AMD Navi 10 HDMI Audio driver: snd_hda_intel v: kernel bus
ID: 0c:00.1
Device-3: AMD Family 17h HD Audio vendor: ASUSTeK driver:
snd_hda_intel v: kernel
bus ID: 0e:00.3
Device-4: Logitech HD Pro Webcam C920 type: USB driver:
snd-usb-audio,uvcvideo
bus ID: 1-1.3:4
Device-5: C-Media Blue Snowball type: USB driver:
hid-generic,snd-usb-audio,usbhid
bus ID: 3-4:2
Device-6: Kingston HyperX 7.1 Audio type: USB driver:
hid-generic,snd-usb-audio,usbhid
bus ID: 1-9:6
Sound Server: ALSA v: k5.8.0-25-generic
Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK
driver: r8169 v: kernel port: f000 bus ID: 04:00.0
IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives: Local Storage: total: 6.60 TiB used: 625.28 GiB (9.3%)
ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 960 EVO 250GB size:
232.89 GiB
ID-2: /dev/sda vendor: Western Digital model: WDS500G2B0A-00SM50
size: 465.76 GiB
temp: 28 C
ID-3: /dev/sdb vendor: Western Digital model: WDS500G2B0A-00SM50
size: 465.76 GiB
temp: 25 C
ID-4: /dev/sdc vendor: Western Digital model: WDS500G2B0A-00SM50
size: 465.76 GiB
temp: 26 C
ID-5: /dev/sdd type: USB vendor: Western Digital model: WD easystore
2624 size: 4.55 TiB
ID-6: /dev/sde vendor: Western Digital model: WDS500G2B0A-00SM50
size: 465.76 GiB
temp: 26 C
Partition: ID-1: / size: 223.52 GiB used: 28.67 GiB (12.8%) fs: btrfs dev:
/dev/nvme0n1p3
ID-2: /boot size: 945.6 MiB used: 79.6 MiB (8.4%) fs: ext4 dev:
/dev/nvme0n1p2
ID-3: /home size: 223.52 GiB used: 28.67 GiB (12.8%) fs: btrfs dev:
/dev/nvme0n1p3
Swap: ID-1: swap-1 type: partition size: 7.46 GiB used: 4.0 MiB (0.1%)
dev: /dev/nvme0n1p4
Sensors: System Temperatures: cpu: 30.6 C mobo: N/A gpu: amdgpu temp: 48.0 C
Fan Speeds (RPM): N/A gpu: amdgpu fan: 0
Info: Processes: 442 Uptime: 1h 51m Memory: 31.36 GiB used: 2.55 GiB
(8.1%) Init: systemd
runlevel: 5 Compilers: gcc: N/A Packages: 1712 Shell: Bash v: 5.0.17
inxi: 3.1.07
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: gnome-shell 3.38.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Uname: Linux 5.8.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 24 04:34:09 2020
DisplayManager: gdm3
InstallationDate: Installed on 2020-10-24 (0 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
RelatedPackageVersions: mutter-common 3.38.1-1ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug groovy
** Description changed:
When launching CSGO via Steam (installed from the repositories via the
steam metapackage), the session begins hanging for a bit before a
fullscreen popup says "Something has gone wrong" and "the system could
not recover", a logout button, and I am sent back to GDM.
+ This does not happen under Wayland, BTW. But I was not sure whether to
+ report this as a GNOME Shell issue, a Mutter issue, or an X11/Xorg
+ issue.
GNOME Shell version:
gnome-shell:
- Installed: 3.38.1-1ubuntu1
+ Installed: 3.38.1-1ubuntu1
System information:
- System: Kernel: 5.8.0-25-generic x86_64 bits: 64 compiler: gcc v: 10.2.0
Desktop: N/A
- Distro: Ubuntu 20.10 (Groovy Gorilla)
- Machine: Type: Desktop Mobo: ASUSTeK model: PRIME B350-PLUS v: Rev X.0x
serial: <filter>
- UEFI: American Megatrends v: 5407 date: 12/31/2019
- CPU: Info: 8-Core model: AMD Ryzen 7 2700 bits: 64 type: MT MCP arch:
Zen+ rev: 2
- L2 cache: 4096 KiB
- flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3
svm bogomips: 108799
- Speed: 1376 MHz min/max: 1550/3400 MHz boost: disabled Core speeds
(MHz): 1: 1377 2: 1377
- 3: 1378 4: 1378 5: 1377 6: 1377 7: 1378 8: 1375 9: 1377 10: 1377
11: 1376 12: 1377 13: 1376
- 14: 1377 15: 1378 16: 1377
- Graphics: Device-1: AMD Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT]
vendor: XFX Pine
- driver: amdgpu v: kernel bus ID: 0c:00.0
- Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati
- unloaded: fbdev,modesetting,radeon,vesa resolution:
3840x1080~144Hz
- OpenGL: renderer: AMD Radeon RX 5700 XT (NAVI10 DRM 3.38.0
5.8.0-25-generic LLVM 11.0.0)
- v: 4.6 Mesa 20.2.1 direct render: Yes
- Audio: Device-1: Creative Labs Sound Core3D [Sound Blaster Recon3D /
Z-Series]
- driver: snd_hda_intel v: kernel bus ID: 09:00.0
- Device-2: AMD Navi 10 HDMI Audio driver: snd_hda_intel v: kernel
bus ID: 0c:00.1
- Device-3: AMD Family 17h HD Audio vendor: ASUSTeK driver:
snd_hda_intel v: kernel
- bus ID: 0e:00.3
- Device-4: Logitech HD Pro Webcam C920 type: USB driver:
snd-usb-audio,uvcvideo
- bus ID: 1-1.3:4
- Device-5: C-Media Blue Snowball type: USB driver:
hid-generic,snd-usb-audio,usbhid
- bus ID: 3-4:2
- Device-6: Kingston HyperX 7.1 Audio type: USB driver:
hid-generic,snd-usb-audio,usbhid
- bus ID: 1-9:6
- Sound Server: ALSA v: k5.8.0-25-generic
- Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK
- driver: r8169 v: kernel port: f000 bus ID: 04:00.0
- IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
- Drives: Local Storage: total: 6.60 TiB used: 625.28 GiB (9.3%)
- ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 960 EVO 250GB size:
232.89 GiB
- ID-2: /dev/sda vendor: Western Digital model: WDS500G2B0A-00SM50
size: 465.76 GiB
- temp: 28 C
- ID-3: /dev/sdb vendor: Western Digital model: WDS500G2B0A-00SM50
size: 465.76 GiB
- temp: 25 C
- ID-4: /dev/sdc vendor: Western Digital model: WDS500G2B0A-00SM50
size: 465.76 GiB
- temp: 26 C
- ID-5: /dev/sdd type: USB vendor: Western Digital model: WD
easystore 2624 size: 4.55 TiB
- ID-6: /dev/sde vendor: Western Digital model: WDS500G2B0A-00SM50
size: 465.76 GiB
- temp: 26 C
- Partition: ID-1: / size: 223.52 GiB used: 28.67 GiB (12.8%) fs: btrfs dev:
/dev/nvme0n1p3
- ID-2: /boot size: 945.6 MiB used: 79.6 MiB (8.4%) fs: ext4 dev:
/dev/nvme0n1p2
- ID-3: /home size: 223.52 GiB used: 28.67 GiB (12.8%) fs: btrfs
dev: /dev/nvme0n1p3
- Swap: ID-1: swap-1 type: partition size: 7.46 GiB used: 4.0 MiB (0.1%)
dev: /dev/nvme0n1p4
- Sensors: System Temperatures: cpu: 30.6 C mobo: N/A gpu: amdgpu temp: 48.0
C
- Fan Speeds (RPM): N/A gpu: amdgpu fan: 0
- Info: Processes: 442 Uptime: 1h 51m Memory: 31.36 GiB used: 2.55 GiB
(8.1%) Init: systemd
- runlevel: 5 Compilers: gcc: N/A Packages: 1712 Shell: Bash v:
5.0.17 inxi: 3.1.07
+ System: Kernel: 5.8.0-25-generic x86_64 bits: 64 compiler: gcc v: 10.2.0
Desktop: N/A
+ Distro: Ubuntu 20.10 (Groovy Gorilla)
+ Machine: Type: Desktop Mobo: ASUSTeK model: PRIME B350-PLUS v: Rev X.0x
serial: <filter>
+ UEFI: American Megatrends v: 5407 date: 12/31/2019
+ CPU: Info: 8-Core model: AMD Ryzen 7 2700 bits: 64 type: MT MCP arch:
Zen+ rev: 2
+ L2 cache: 4096 KiB
+ flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3
svm bogomips: 108799
+ Speed: 1376 MHz min/max: 1550/3400 MHz boost: disabled Core speeds
(MHz): 1: 1377 2: 1377
+ 3: 1378 4: 1378 5: 1377 6: 1377 7: 1378 8: 1375 9: 1377 10: 1377
11: 1376 12: 1377 13: 1376
+ 14: 1377 15: 1378 16: 1377
+ Graphics: Device-1: AMD Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT]
vendor: XFX Pine
+ driver: amdgpu v: kernel bus ID: 0c:00.0
+ Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati
+ unloaded: fbdev,modesetting,radeon,vesa resolution: 3840x1080~144Hz
+ OpenGL: renderer: AMD Radeon RX 5700 XT (NAVI10 DRM 3.38.0
5.8.0-25-generic LLVM 11.0.0)
+ v: 4.6 Mesa 20.2.1 direct render: Yes
+ Audio: Device-1: Creative Labs Sound Core3D [Sound Blaster Recon3D /
Z-Series]
+ driver: snd_hda_intel v: kernel bus ID: 09:00.0
+ Device-2: AMD Navi 10 HDMI Audio driver: snd_hda_intel v: kernel
bus ID: 0c:00.1
+ Device-3: AMD Family 17h HD Audio vendor: ASUSTeK driver:
snd_hda_intel v: kernel
+ bus ID: 0e:00.3
+ Device-4: Logitech HD Pro Webcam C920 type: USB driver:
snd-usb-audio,uvcvideo
+ bus ID: 1-1.3:4
+ Device-5: C-Media Blue Snowball type: USB driver:
hid-generic,snd-usb-audio,usbhid
+ bus ID: 3-4:2
+ Device-6: Kingston HyperX 7.1 Audio type: USB driver:
hid-generic,snd-usb-audio,usbhid
+ bus ID: 1-9:6
+ Sound Server: ALSA v: k5.8.0-25-generic
+ Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK
+ driver: r8169 v: kernel port: f000 bus ID: 04:00.0
+ IF: enp4s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
+ Drives: Local Storage: total: 6.60 TiB used: 625.28 GiB (9.3%)
+ ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 960 EVO 250GB size:
232.89 GiB
+ ID-2: /dev/sda vendor: Western Digital model: WDS500G2B0A-00SM50
size: 465.76 GiB
+ temp: 28 C
+ ID-3: /dev/sdb vendor: Western Digital model: WDS500G2B0A-00SM50
size: 465.76 GiB
+ temp: 25 C
+ ID-4: /dev/sdc vendor: Western Digital model: WDS500G2B0A-00SM50
size: 465.76 GiB
+ temp: 26 C
+ ID-5: /dev/sdd type: USB vendor: Western Digital model: WD
easystore 2624 size: 4.55 TiB
+ ID-6: /dev/sde vendor: Western Digital model: WDS500G2B0A-00SM50
size: 465.76 GiB
+ temp: 26 C
+ Partition: ID-1: / size: 223.52 GiB used: 28.67 GiB (12.8%) fs: btrfs dev:
/dev/nvme0n1p3
+ ID-2: /boot size: 945.6 MiB used: 79.6 MiB (8.4%) fs: ext4 dev:
/dev/nvme0n1p2
+ ID-3: /home size: 223.52 GiB used: 28.67 GiB (12.8%) fs: btrfs
dev: /dev/nvme0n1p3
+ Swap: ID-1: swap-1 type: partition size: 7.46 GiB used: 4.0 MiB (0.1%)
dev: /dev/nvme0n1p4
+ Sensors: System Temperatures: cpu: 30.6 C mobo: N/A gpu: amdgpu temp: 48.0 C
+ Fan Speeds (RPM): N/A gpu: amdgpu fan: 0
+ Info: Processes: 442 Uptime: 1h 51m Memory: 31.36 GiB used: 2.55 GiB
(8.1%) Init: systemd
+ runlevel: 5 Compilers: gcc: N/A Packages: 1712 Shell: Bash v:
5.0.17 inxi: 3.1.07
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: gnome-shell 3.38.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Uname: Linux 5.8.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 24 04:34:09 2020
DisplayManager: gdm3
InstallationDate: Installed on 2020-10-24 (0 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
ProcEnviron:
- TERM=xterm-256color
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
RelatedPackageVersions: mutter-common 3.38.1-1ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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https://bugs.launchpad.net/bugs/1901306
Title:
Session Crash When CSGO Starts
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