apport information ** Tags added: ubuntu
** Description changed: I have a problem with logging into Ubuntu, i.e. in the login window I cannot enter the password for 10-20 seconds (most often with a cold start) the keyboard does not work (laptop keyboard). After several seconds, the keyboard starts and I can enter the password. I tested on "clean" versions of Ubuntu 20.04.2.0 LTS, 20.10 (also with Kernel 5.10), 21.04. The problem occurs on the HP Pavilion 15-eg0016nw laptop with an Intel Core i7-1135G7 processor (also occurs on the HP Pavilion 15-eg0073cl with Intel Core i7-1165G7). During normal operation, the keyboard works without any problems - the problem is only when logging into the system. I am using the latest BIOS version (F.12), but I have also used older versions: F.5 and F.11. Another user with the HP Pavilion 15-eg0073cl laptop (a very similar laptop model) has the same problem: https://askubuntu.com/questions/1323751/10-15-second-keyboard-unrecognized-issue Link to question: https://answers.launchpad.net/ubuntu/+question/696945 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu65 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 21.04 InstallationDate: Installed on 2021-05-05 (1 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) Package: gnome-shell 3.38.4-1ubuntu2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12 RelatedPackageVersions: mutter-common 3.38.4-1ubuntu2 Tags: hirsute wayland-session Uname: Linux 5.11.0-16-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu65 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: michal 1233 F.... pulseaudio + BootLog: Error: [Errno 13] Brak dostępu: '/var/log/boot.log' + CasperMD5CheckResult: pass + CompositorRunning: None + CurrentDesktop: ubuntu:GNOME + DistUpgraded: Fresh install + DistroCodename: hirsute + DistroRelease: Ubuntu 21.04 + DistroVariant: ubuntu + GraphicsCard: + Intel Corporation TigerLake GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller]) + Subsystem: Hewlett-Packard Company Iris Xe Graphics [103c:87cb] + InstallationDate: Installed on 2021-05-05 (1 days ago) + InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) + MachineType: HP HP Pavilion Laptop 15-eg0xxx + Package: mutter + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-16-generic root=UUID=099f96a8-17a6-476f-bb8e-1922bdfb7838 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12 + RelatedPackageVersions: + linux-restricted-modules-5.11.0-16-generic N/A + linux-backports-modules-5.11.0-16-generic N/A + linux-firmware 1.197 + Tags: hirsute wayland-session ubuntu wayland-session + Uname: Linux 5.11.0-16-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 03/17/2021 + dmi.bios.release: 15.12 + dmi.bios.vendor: Insyde + dmi.bios.version: F.12 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: 87CB + dmi.board.vendor: HP + dmi.board.version: 34.27 + dmi.chassis.asset.tag: Chassis Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: HP + dmi.chassis.version: Chassis Version + dmi.ec.firmware.release: 34.27 + dmi.modalias: dmi:bvnInsyde:bvrF.12:bd03/17/2021:br15.12:efr34.27:svnHP:pnHPPavilionLaptop15-eg0xxx:pvrType1ProductConfigId:rvnHP:rn87CB:rvr34.27:cvnHP:ct10:cvrChassisVersion: + dmi.product.family: 103C_5335KV HP Pavilion + dmi.product.name: HP Pavilion Laptop 15-eg0xxx + dmi.product.sku: 2Q1C0EA#AKD + dmi.product.version: Type1ProductConfigId + dmi.sys.vendor: HP + version.compiz: compiz N/A + version.libdrm2: libdrm2 2.4.104-1build1 + version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.1-2 + version.libgl1-mesa-glx: libgl1-mesa-glx N/A + version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1 + version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A + version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2 + version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu1 + version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1 ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1927514/+attachment/5495411/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1927514 Title: [HP Pavilion 15] Keyboard does not work immediately on Ubuntu login page To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1927514/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
