Public bug reported: A fresh install of Ubuntu 20.04.4 has GUI freezes frequently (i.e., a dozen times daily) at inconsistent intervals and times, and not obviously in response to any particular user input. The system then is unresponsive to user input, although the mouse cursor does continue to move about.
The syslog messages reveal the message from gsd-media-keys "[GFX1]: Device reset due to WR context" The freeze also is preceded by often hundreds of pulseaudio messages related to latency issues, notwithstanding that no audio is playing. Often, gdm-x-session messages appear referencing the NVIDIA GPU and "WAIT". The pulseaudio message "setting avail_min=87496" often is the last message and if not, one of the last, before the reboot. Also common before is a gnome-shell message "Ignored exception from dbus method: Gio.DBusError: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name com.gonzaarcr.appmenu was not provided by any .service files", which precedes the pulseaudio messages. Happy to provide any other information but would welcome some guidance because I'm on day 11 or 12 of this installation and wearing out my welcome at Google. Ubuntu 20.04.4 LTS apt-cache returns: Installed: 3.36.9-0ubuntu0.20.04.2 Candidate: 3.36.9-0ubuntu0.20.04.2 Version table: *** 3.36.9-0ubuntu0.20.04.2 500 500 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.36.4-1ubuntu1~20.04.2 500 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 3.36.1-5ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages Expected behavior: Stability, especially from the fourth release of a LTS. Behavior: Persistent GUI freezes ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.9-0ubuntu0.20.04.2 ProcVersionSignature: Ubuntu 5.13.0-40.45~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-40-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.23 Architecture: amd64 CasperMD5CheckResult: skip Date: Sat Apr 23 16:26:45 2022 DisplayManager: gdm3 GsettingsChanges: InstallationDate: Installed on 2022-04-09 (14 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.36.9-0ubuntu0.20.04.2 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1970072 Title: Frequent GPU Resets (and GUI Freeze) by gsd-media-keys To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970072/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs