Public bug reported:

gnome-control-center crashes on ubuntu 23.04 when trying to open the
mouse screen

Steps to reproduce:

1. In GNOME Settings, navigate to the mouse screen. The control center crashes 
(i.e., the window closes instead of showing the mouse screen).
2. Start GNOME Settings again, e.g., using GNOME Shell or by running the 
following command from the terminal: `gnome-control-center`. The main window 
does not show. Instead, the commandline output prints an error message as 
follows:

Commandline output:

```
gnome-control-center --verbose
21:10:51.6276       GStreamer-Play[32248]:   ERROR: GtkGstPlay: 'playbin' 
element not found, please check your setup
[1]    32248 trace trap (core dumped)  gnome-control-center --verbose
```

More observations: Note, this happens reproducably. I just recently
upgraded to ubuntu 23.04, which means I am running GNOME 44. I am now
unable to start the gnome-control-center. It happens in wayland and xorg
sessions. I am using an intel x86 laptop, a lenovo thinkpad x1 carbon.

Workaround: The following workaround allows to start gnome-control-
center again, but does not allow to access the mouse panel. In dconf
editor, reset `org/gnome/control-center/last-panel'. The control center
will then open successfully. I think this indicates that the mouse panel
causes gnome-control-center to crash.

Upstream ticket over at GNOME's gitlab project:
https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/2459

Upstream analysis by Felipe Borges, maintainer of the upstream project:

> The issue seems to be about Ubuntu packaging not including the needed 
> dependencies for the GtkPicture videos we now show in the Mouse panel.
> Could you please file this issue downstream in the Ubuntu bug tracker?

** Affects: gnome-control-center (Ubuntu)
     Importance: Undecided
         Status: New

-- 
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/2017498

Title:
  crashes trying to open the mouse screen

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/2017498/+subscriptions


-- 
desktop-bugs mailing list
desktop-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/desktop-bugs

Reply via email to