Public bug reported:

I have an issue with viewing large HEIC files from my phone s24 ultra.

50 MPx filex are showing, not so fast as jpeg, but it works fine, 200
MPx files cause blinking eog and broken UI, program can be closed only
by killing process (xkill or kill -9 pid)

I have added 3 files in 12 50 200 MPx and eog screenshot.
https://www.dropbox.com/scl/fo/e9mp4wb2akr578da8zyuu/ADT2ieu-
DThdStTtCfSRIdc?rlkey=dsmru7cs6y3lbeduqsspqk9lp&dl=0

list of installled libraries:

➜  ~ apt list | grep heif  
heif-gdk-pixbuf/noble,now 1.17.6-1ubuntu4 amd64 [installed]
heif-gdk-pixbuf/noble 1.17.6-1ubuntu4 i386
heif-thumbnailer/noble,now 1.17.6-1ubuntu4 amd64 [installed]
heif-thumbnailer/noble 1.17.6-1ubuntu4 i386
kodi-imagedecoder-heif/noble 20.1.0+ds1-3build1 amd64
libheif-dev/noble 1.17.6-1ubuntu4 amd64
libheif-dev/noble 1.17.6-1ubuntu4 i386
libheif-examples/noble,now 1.17.6-1ubuntu4 amd64 [installed]
libheif-examples/noble 1.17.6-1ubuntu4 i386
libheif-plugin-aomdec/noble,now 1.17.6-1ubuntu4 amd64 [installed,automatic]
libheif-plugin-aomdec/noble 1.17.6-1ubuntu4 i386
libheif-plugin-aomenc/noble,now 1.17.6-1ubuntu4 amd64 [installed]
libheif-plugin-aomenc/noble 1.17.6-1ubuntu4 i386
libheif-plugin-dav1d/noble 1.17.6-1ubuntu4 amd64
libheif-plugin-dav1d/noble 1.17.6-1ubuntu4 i386
libheif-plugin-ffmpegdec/noble 1.17.6-1ubuntu4 amd64
libheif-plugin-ffmpegdec/noble 1.17.6-1ubuntu4 i386
libheif-plugin-j2kdec/noble 1.17.6-1ubuntu4 amd64
libheif-plugin-j2kdec/noble 1.17.6-1ubuntu4 i386
libheif-plugin-j2kenc/noble 1.17.6-1ubuntu4 amd64
libheif-plugin-j2kenc/noble 1.17.6-1ubuntu4 i386
libheif-plugin-jpegdec/noble 1.17.6-1ubuntu4 amd64
libheif-plugin-jpegdec/noble 1.17.6-1ubuntu4 i386
libheif-plugin-jpegenc/noble 1.17.6-1ubuntu4 amd64
libheif-plugin-jpegenc/noble 1.17.6-1ubuntu4 i386
libheif-plugin-libde265/noble,now 1.17.6-1ubuntu4 amd64 [installed,automatic]
libheif-plugin-libde265/noble 1.17.6-1ubuntu4 i386
libheif-plugin-rav1e/noble 1.17.6-1ubuntu4 amd64
libheif-plugin-svtenc/noble 1.17.6-1ubuntu4 amd64
libheif-plugin-svtenc/noble 1.17.6-1ubuntu4 i386
libheif-plugin-x265/noble 1.17.6-1ubuntu4 amd64
libheif-plugin-x265/noble 1.17.6-1ubuntu4 i386
libheif1/noble,now 1.17.6-1ubuntu4 amd64 [installed]
libheif1/noble 1.17.6-1ubuntu4 i386
librust-libheif-rs-dev/noble 0.20.0-5 amd64
librust-libheif-sys-dev/noble 1.16.2-5 amd64

I also tried gThumb and have same issue, looks like problem not directly
related to HEIC format, but to too huge file resolution.

my mashine

Ubuntu 24.04 LTS x86_64 
6.9.12-060912-generic
GNOME 46.0
Metacity

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: eog 45.3-1ubuntu2
Uname: Linux 6.9.12-060912-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: GNOME-Flashback:GNOME
Date: Tue Aug  6 10:55:33 2024
ExecutablePath: /usr/bin/eog
SourcePackage: eog
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: eog (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble

** Attachment added: "file examples"
   https://bugs.launchpad.net/bugs/2076159/+attachment/5803119/+files/heif.zip

-- 
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to eog in Ubuntu.
https://bugs.launchpad.net/bugs/2076159

Title:
  HEIC failed to load 200Mpx images

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/eog/+bug/2076159/+subscriptions


-- 
desktop-bugs mailing list
desktop-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/desktop-bugs

Reply via email to